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Information Technology Specialist 2 (NY HELPS), Box Info Tech Spec 2

New York State Education Department
Albany, NY Full Time
POSTED ON 4/18/2026
AVAILABLE BEFORE 5/17/2026
Duties Description

The New York State Education Department's (NYSED) Office of Information Technology Services (ITS) is seeking applicants for multiple Information Technology Specialist 2 positions. These positions offer opportunities in many different areas, including, but not limited to:

  • Web application development leveraging technologies such as Java, JavaScript, and SQL;
  • Server and networking support for our in-house data center as well as Cloud infrastructure;
  • Database Administration for Oracle, SQL Server, and MySQL databases;
  • Application Integration support for API Services, Continuous Delivery;
  • Low-code platform development and administration;
  • UX Design and Development; and
  • Enterprise Help Desk Support and Automation.

The NYSED Is Committed To Implementing Progressive Technologies. The Positions Available Require a Willingness And Aptitude To Learn Quickly. Incumbents Of These Positions Will Perform Or Assist In Performing Technical Activities Related To Application Development, Data Center Operations, Help Desk Support, And Application Integration In Accordance With The Civil Service Classification Standards Which Can Be Reviewed At

  • Information Technology Specialist 2: https://www.cs.ny.gov/tsplan/tsp_display2.cfm?speccode=0815200F

Minimum Qualifications

Minimum Qualifications

NY HELPS

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Non-competitive Minimum Qualifications

To be considered for appointment through NY HELPS, or 55 b/c, candidates must meet ONE the open-competitive minimum qualifications for this position. The qualifications are:

  • a bachelor's or higher-level degree, including or supplemented by 15 credit hours in computer science; OR
  • a bachelor's or higher-level degree in any field and at least one year of the experience in information technology; OR
  • a minimum of 60 college semester credit hours including at least 15 credit hours in computer science and one year of the experience in information technology; OR
  • Two years of the professional experience in information technology.

PROMOTION: Current NYSED State employees must have one year of permanent competitive or 55-b/55-c service as an Information Technology Specialist.

Competitive Minimum Qualifications

Reassignment: Candidates must have one year of permanent competitive or 55b/c service as an Information Technology Specialist 2.

Eligible List Appointment: Candidates must be reachable on the Civil Service eligible list for this title. If you are on the Civil Service eligible list for this title, you may receive a canvass letter. You must complete and return it as instructed on the letter.

Section 70.1 Transfer: Candidates must have one year of permanent competitive or 55b/c service in any of the following titles: Supervising Computer Operator.

Section 52.6 Transfer: Candidates must have one year of permanent competitive or 55b/c service in a title allocated SG-16 or higher eligible to transfer under Section 52.6 of the Civil Service Law. For information regarding the transfer options of your current title, please visit the Civil Service Career Mobility Office Website. https://careermobilityoffice.cs.ny.gov/cmo/gotit/title-search/index.cfm

55b/c Appointment: This position is eligible for 55b/c designation and candidates with 55b/c eligibility are encouraged to apply. Candidates must possess a current 55b/c eligibility letter and one of the following minimum qualifications:

  • a bachelor's or higher-level degree, including or supplemented by 15 credit hours in computer science;
  • a bachelor's or higher-level degree in any field and at least one year of the experience in information technology;
  • a minimum of 60 college semester credit hours including at least 15 credit hours in computer science and one year of the experience in information technology;
  • Two years of the experience in information technology.

Additional Comments

CONDITIONS OF EMPLOYMENT:

This will be a contingent permanent, competitive appointment or a contingent permanent non-competitive appointment. At this time, agencies may recruit and hire employees by making temporary appointments. For 55b/c appointment, candidates must possess the minimum qualifications, a current 55b/c eligibility letter and is subject to verification of applicant eligibility. This position allows for the opportunity to telecommute up to 50% each bi-weekly pay period and is granted at the discretion of the supervisor and the appointing office. This position requires occasional off-shift night and weekend work.

These positions lead to a maximum salary of $85,138 based on annual performance advances.

APPLICATION: Recruitment will continue until all positions are filled. Qualified candidates should apply via the form at https://www.nysed.gov/it-application. Your resume must clearly indicate how you meet the minimum qualifications for this position. Links to application materials will not be accepted (i.e., Google Docs). Your social security number may be required to confirm your eligibility. Your social security number may be required to confirm your eligibility.

New York State Education Department (NYSED) is an equal opportunity/affirmative action employer. NYS Human Rights Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, gender identity, prior conviction records, prior arrests, youthful offender adjudications, or sealed records.

Interested in a job with New York State, but don’t know where to start?

Visit these links for information on working for New York State:

  • https://www.cs.ny.gov/jobseeker/
  • https://www.cs.ny.gov/pio/publications/gettingajob.pdf

Generous benefits of working for New York State, including, but not limited to, the following:

Holiday & Paid Time Off

  • Thirteen (13) paid holidays annually.
  • Thirteen (13) days of paid vacation leave in year one, increasing to 20 days with additional years of service.
  • Five (5) days of paid personal leave annually.
  • Thirteen (13) days of paid sick leave annually for PEF/CSEA and eight (8) days paid sick leave annually for M/C.
  • Annual professional leave and educational leave opportunities for eligible staff.

Health Care Benefits

  • Eligible employees and dependents can choose from a variety of affordable and generous health insurance programs.
  • Family dental and vision benefits at no additional cost.

Additional Benefits

  • Enrollment in the New York State pension system which has earned the distinction of being one of the best-managed and best-funded plans in the nation OR Optional Retirement Defined Contribution Plan with 8% salary match (eligibility requirements apply).
  • NYS Deferred Compensation and an exclusive 403(b) Optional Retirement Savings Plan.
  • Paid Parental Leave for all employees and Paid Family Leave (M/C Only).
  • Public Service Loan Forgiveness (PSLF).
  • Eligibility for various life insurance options.

Salary : $66,951 - $85,138

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