Motor Vehicle Representative 1, G-9 (NY HELPS)

Duties And Responsibilities Include But Are Not Limited To

Duties Description

• Mail sorter and counter: Open daily mailings, count and sort into appropriate batches to be worked. Mail is also run through a postage machine for outgoing documents.
• Print station: Process registrations, license renewals, suspension termination fees, civil penalties, plate surrenders, duplicate titles using DMV database.
• Driver Education and 5-hour pre-licensing courses and certificates: Issue certificates for the state of New York, assist driving schools with roster and teacher information, in contact with other units of the agency and State Ed to ensure rules are being followed.
• Audit: Balancing all the previous day’s paperwork for the office transactions.
• Remittance Processing operator: Process bulk transactions through an operating machine, data correct transactions.
  
  

Qualifications

Minimum Qualifications

To be eligible for the Motor Vehicle Representative 1, G-09 position you must meet one of the following conditions as detailed below:

NY HELPS*:

Graduated from high school or have earned a high school equivalency diploma AND you must have EITHER:

1: One year of experience in a position where your primary responsibility was providing customer service*** to the general public**** either in an environment with substantial face-to-face interaction or in a call center environment

OR

2: 30 College semester credit hours

Transfer

One year of permanent, contingent-permanent, or 55b/c service allocated to a G-07 or higher eligible for transfer under Section 52.6 or Section 70.1 of Civil Service Law, or currently serving in the title and eligible for reassignment.

Reinstatement

If you previously served in this title or in a title otherwise transferable to this title, you may be considered for reinstatement pursuant to Civil Service Law, if it is in the best interest of the agency. If you left state service more than one year ago, the reinstatement must also be approved by the Civil Service Commission. All reinstatements must serve a mandatory 52-week probation period.

55b/c Appointment

This position is eligible for 55b/c designation and candidates with 55b/c eligibility are encouraged to apply. Candidates must meet the minimum qualifications stated above and must submit their current 55b/c eligibility letter along with their application.

• This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means NO EXAMINATION IS REQUIRED, but all candidates must meet the minimum qualifications of the title for which they apply.
  
  

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, WITHOUT HAVING TO TAKE A CIVIL SERVICE TEST. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Additional Comments

Hours of the position will be discussed at the time of interview, including questions regarding Flextime, AWS/Compressed work week and Telecommuting.

There are many benefits to working for the DMV! Including:

• Paid Leave
• Paid Holidays
• Pension
• Health Insurance
• Dental & Vision Coverage
• Flex Spending
• Voluntary 457B Retirement Saving Program
• Health Care Spending Account
• Tuition Assistance Programs
• Public Service Loan Forgiveness Program
• Transportation Savings Program
• Employee Assistance Programs
  
  

For additional information about the benefits of being a state employee, visit the Office of Employee Relations website at https://oer.ny.gov/employee-benefit-programs.

The Department of Motor Vehicles (DMV) is committed to being a model employer for people with disabilities. DMV’s commitment includes ensuring that the recruitment, application, interviewing and hiring processes are accessible to all job applicants. If you are a job applicant who may need a reasonable accommodation for any part of the application and hiring process, please contact ReasonableAccommodations@dmv.ny.gov

DMV is committed to diversity and equal opportunity, and to building a team that represents a variety of backgrounds, perspectives, and skills. We are proud to be an equal opportunity workplace, and we encourage all qualified individuals to apply, including people with disabilities or any other protected category under the law. Our goal as an employer is to reflect the diverse identities, experiences and geographies of the communities and customers we serve.