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Office Assistant 2 Stores/Mail - Albany (NY HELPS)

New York State Department of Labor
Albany, NY Full Time
POSTED ON 7/30/2026
AVAILABLE BEFORE 8/27/2026
Description

Duties Description

As an Office Assistant 2 Stores/Mail within the Business Administration office, you would perform the following duties, not limited to:

Receive, pick up, deliver, open, appropriately record, time stamp, sort, and distribute mail, e-mail, or other forms of correspondence or communication, or goods, materials, or stores.

Maintain files, correspondence, documents, records, materials, and stores pursuant to guidelines. Maintain various listings for mail service purposes.

Process outgoing mail by inserting letters into envelops, sealing envelopes, and applying correct postage.

May operate a motor vehicle to pick up and deliver mail.

May require the ability to routinely lift and/or carry heavy items and the ability to routinely reach, bend, stand, and walk for long periods of time.

  • Participate in change in organizational transformations, ensuring successful adoption and alignment with strategic objectives
  • Engage in technology and innovation by leveraging emerging technologies to optimize processes and enhance customer experiences
  • Proactively manage relationships with key stakeholders internally and externally
  • Think strategically about current and future organizational needs
  • Adapt to shifting priorities
  • Participate in the comprehensive process of implementing changes, ensuring smooth transitions, effective communication, and minimal disruption
  • Proactively identify, address, and resolve conflicts to foster constructive dialogue and a productive, collaborative work environment
  • Analyze issues, make sound judgments, and implement effective solutions to drive positive outcomes
  • Proactively identify potential challenges and identify preventative solutions
  • Take part in team collaboration and achieve agency objectives
  • Effectively convey information, ideas, and expectations to diverse audiences through various channels, ensuring clarity and understanding
  • Foster an inclusive and equitable environment that values and leverages the strengths of a diverse workforce
  • Ensure exceptional customer service by proactively addressing needs and expectations
  • Demonstrate self-awareness and empathy to effectively manage relationships, build trust, and foster productive interactions
  • Uphold the highest standards of ethical conduct and professional integrity in all actions and decisions
  • Maintain and apply an understanding of relevant technologies and digital tools to optimize performance and drive innovation

Qualifications

Minimum Qualifications

This title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, if they meet the below NY HELPS minimum qualifications.

NY HELPS Non-Competitive Minimum Qualifications

One year of experience where most work time is spent performing activities related to mail receipt, mail distribution, storage, and/or stores keeping.

or

New York State Department of Labor employee with one year of permanent competitive service as an Office Assistant 1 Stores and Mail.

It is expected that employees hired under NY HELPS will have their non-competitive employment status converted to competitive status in the future, without having to compete in an examination. Employees will then be afforded all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. If you are interested in the NY-HELPS program, or this position, you may reply to this vacancy posting, or you may visit the New York State Department of Civil Service website at https://www.cs.ny.gov/help/ (copy and paste in browser) to register today, in three easy steps.

Competitive Minimum Qualifications

A review of your state history is needed, if you meet any of the below Permanent Competitive qualifications. Please provide the last four digits of your social security number in your email response or on your resume. If you are not comfortable providing this information via email, a representative from our office will contact you via phone.

As this position requires travel, the appointee must have a valid license to operate a motor vehicle in New York State and have a motor vehicle or otherwise demonstrate their capacity to meet the transportation needs of the position.

Subsequent 55 B/C Qualifications

A subsequent 55b/c appointment may be considered if you have one year of permanent or contingent-permanent service in an Office Assistant 1 and have a current Civil Service 55b/c approval letter.

Reassignment Qualifications

Current Department of Labor employees only, with at least one year of permanent, contingent-permanent, or 55b/c service in a/an Office Assistant 2 Stores/Mail); if you have less than one year, you must be reachable on the current Office Assistant 2 Stores/Mail eligible list for this location, if one exists.

70.1 Transfer Qualifications

One year of permanent or contingent-permanent as a Grade 7 or higher determined to be similar by Civil Service.

Note: For all transfers noted, a comprehensive list of titles approved for transfer is available through Civil Service GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/.

Preferred Qualifications

Ability to initiate and maintain relationships across a diverse set of stakeholders. Mailroom machine experience.

Additional Comments

Position specific job duties may include occasional altered work schedule or job assignments which require availability and willingness to work occasional evenings and/or out-stationed assignments.

Candidates with no previous state service will begin at the starting rate of the salary range listed above.

If you are a current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC): 518-457-4272, BSCHR@ogs.ny.gov.

NYS Department of Labor does not participate in E-Verify and does not sponsor visa applications.

Employment at the Department of Labor is contingent upon the maintenance of a valid work authorization and necessary documentation to work legally in the United States.

Please note: Due to operational requirements and funding considerations of various divisions/positions, there could be occasions in the future where unit assignments may change. Should this occur, it will not impact your title, salary or location.

We Offer a Comprehensive Benefits Package, Including

  • 13 paid holidays, 5 personal days, and a minimum of 13 vacation days per year
  • Paid sick leave (CSEA and PEF employees- 13 days; M/C employees- 8 days plus free enrollment into the Income Protection Program for short-term and long-term disability coverage).
  • Choice of several affordable and competitive health insurance plans
  • Dental and vision insurance plans at no additional cost
  • Membership in the NYS Employee’s Retirement System
  • NYS Deferred Compensation Investment Plan
  • Eligibility to apply for Public Service Loan Forgiveness (PSLF) (full-time employees)
  • Eligibility to apply for tuition reimbursement for qualifying employees and courses
  • Paid Parental Leave

Our mission is to provide outstanding services to our customers—the workers and business that call New York home. We help New Yorkers find careers they will love. We build and support New York’s businesses. We empower and protect New York’s workers. To learn more about our mission and the exciting work of the DOL, please visit: https://dol.ny.gov/about-us

DOL is committed to fostering employee engagement and work-life balance. We offer telecommuting and alternative work schedules to eligible employees. Eligible employees may be approved to telecommute, if operationally feasible, up to 2 days per regular work-week, and not to exceed 4 days per two-week pay period. Telecommuting can be discussed at the time of interview. Our exciting training and development opportunities, including Coursera and our formal Employee Recognition Program allow us to develop, recognize, and celebrate our workforce.

Please note that specific benefits and programs may vary based on negotiating unit, current contract, length of State service, and program area.

Salary : $42,641 - $52,413

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