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Long Term Care Systems Specialist 3 (Health) (NY HELPS) - 95011

New York State Department of Health
Albany, NY Full Time
POSTED ON 7/9/2026
AVAILABLE BEFORE 8/6/2026
Description

Duties Description

The Bureau of Social Care and Community Supports works to integrate health and human services within the Medicaid program. The bureau is composed of two units, Supportive Housing and Social Determinants of Health. This position will work under the Supportive Housing Unit.

This position is responsible for the strategic oversight, management, and operational excellence of the Medicaid Redesign Team Supportive Housing Programs and the Empire State Supportive Housing Program (DOH). This role will lead a team of Contract Managers, ensuring effective relationships with providers, fiscal administration, procurement, compliance, and the achievement of program goals. The position will play a key role in policy development, stakeholder engagement, and reporting to senior leadership.

Supervision and performance management: * Oversee the management of contracts and procurements of housing providers and programs. * Track housing provider milestones and performance against contractual obligations. * Ensure effective communication and relationship building with stakeholders and providers. * Lead meetings and technical assistance sessions for providers * Report to bureau director on progress of programs and policy changes and challenges. * Prepare and present regular reports to senior leadership on program performance, challenges, and achievements. *Present program updates and findings to diverse stakeholder groups, including community partners, government agencies, and leadership.

Team Leadership and Development: Supervise, mentor, and train Contract Managers and other program staff., Foster a collaborative and high-performing team environment, Conduct performance reviews and support professional development, Plan and develop educational webinars and training materials for providers and staff, Collaborate with appropriate units and teams to develop relevant processes and procedures.

Fiscal Administration and Compliance: Oversee the fiscal administration, including payments and funding distribution, to providers and other agencies. * Ensure compliance with all relevant regulations, policies, and contractual terms. * Monitor program budgets and financial performance. * Oversee the fiscal administration and compliance of programs. *Write and oversee the evaluation of procurements.

Competitive Minimum Qualifications

Minimum Qualifications

Current NYS Department of Health employee with permanent or contingent-permanent status as a Long-Term Systems Specialist 3 (Health), G25 OR current NYS employee with one year of permanent or contingent-permanent service in a qualified title deemed eligible to transfer under Section 70.1 of Civil Service Law

Provisional Appointment: In the absence of an eligible list with three or more candidates willing to accept a position, a temporary provisional appointment may be considered. For provisional appointment, candidates must meet one of the following minimum qualifications: One year of permanent service as a Long-Term Care Systems Specialist 2 (Health).

If three or fewer New York State Department of Health (DOH) promotional candidates respond to this notice, the agency may, at its discretion, nominate a qualified employee for non-competitive promotion (NCP) under the provisions of Section 52.7 of the Civil Service Law.

Non-Competitive Helps

Eight years of experience managing disability, aging, health, or social service programs for older adults, five years of which must have been in the development, delivery, or monitoring of long-term services and supports, and one year of which must have been at a supervisory level.

Substitutions

Associate degree may substitute for two years of specialized experience; bachelor's degree may substitute for four years of specialized experience; master's degree may substitute for five years of specialized experience; J.D. may substitute for six years of specialized experience; Ph.D. may substitute for seven years of specialized experience.

Preferred Qualifications: Program management or compliance experience, supervision experience

Additional Comments

This position is part of the NYS HELPS program. No examination is required.

This position may require travel throughout New York State including overnights to areas not served by public transportation.

We offer a work-life balance and a generous benefits package, worth 65% of salary, including:

  • Holiday & Paid Time Off
  • Public Service Loan Forgiveness (PSLF)
  • Pension from New York State Employees’ Retirement System
  • Shift & Geographic pay differentials
  • Affordable Health Care options
  • Family dental and vision benefits at no additional cost
  • NYS Deferred Compensation plan
  • Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
  • And many more...

The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm

If you require reasonable accommodation to complete a job application, a job interview or to otherwise participate in the hiring process, please contact by phone 518-486-1812 or email doh.sm.reasonable.accommodation@health.ny.gov to make a request.

NYS Department of Health does not participate in E-Verify and does not sponsor visa applications.

For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.

Salary : $96,336 - $121,413

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