What are the responsibilities and job description for the IT Supervisor position at New York Mutual Trading, Inc.?
New York Mutual Trading, Inc., part of the distinguished Mutual Trading Company established in 1926, is a leader in the wholesale distribution of Japanese food, alcohol beverage, and restaurant supplies. The company imports, exports, manufactures, and distributes premium brands for culinary professionals striving to deliver authentic Japanese cuisine. Dedicated to innovation and the preservation of Japanese culinary traditions, it has been integral to popularizing Japanese cuisine in the United States. With a commitment to nationwide availability, the company launched MTC Kitchen in 2012, offering a broad selection of products online at www.mtckitchen.com.
We are seeking an IT Supervisor for a full-time, on-site position based in Secaucus, NJ. The IT Supervisor will oversee the daily operations, maintenance, and support of the company's IT systems and infrastructure. Responsibilities include managing IT staff, troubleshooting hardware and software issues, implementing and maintaining network systems, ensuring security and compliance, and collaborating with different departments to meet business technology needs. The role also involves managing system upgrades, documenting IT processes, and providing technical support to improve operational efficiency.
- Proficiency with IT infrastructure management, including network systems, servers, and hardware maintenance.
- Experience in troubleshooting software, ensuring the functionality of IT systems, and providing technical support to staff.
- Skills in team leadership, project management, and coordination across departments to enhance operational technology performance.
- Knowledge of IT security protocols, compliance standards, and system upgrades to safeguard data and ensure smooth operations.
- Excellent problem-solving abilities and strong communication skills for interacting with diverse teams and stakeholders.
- Bachelor's degree in Computer Science, Information Technology, or a related field preferred.
- 3 years of experience in IT operations or support, with supervisory experience being a plus.