Demo

Program Aide

New York Gov
Brooklyn, NY Full Time
POSTED ON 9/27/2025
AVAILABLE BEFORE 10/26/2025

Review Vacancy

Date Posted: 07/22/25
Applications Due: 08/05/25
Vacancy ID: 192890

Position Information

NY HELP Yes

Agency People With Developmental Disabilities, Office for

Title Program Aide

Occupational Category Clerical, Secretarial, Office Aide

Salary Grade 13

Bargaining Unit ASU - Administrative Services Unit (CSEA)

Salary Range From $57413 to $69061 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Kings

Street Address Brooklyn DDSO

750 Vandalia Ave

City Brooklyn

State NY

Zip Code 11239

Job Specifics

Duties Description As a Program Aide in the Human Resources Office, you would perform paraprofessional activities and assist staff in projects that involve some independence.

The Program Aide will provide support, guidance and troubleshooting to the Human Resources Office in processing payroll transactions; Will also provide occasional support in entering transactions for other Districts; Will be responsible for processing applications for Health Insurance enrollment, cancellation, and changes in the New York State Health Insurance programs; Will also be responsible for all transactions related to the TIMES system. (Time Information Management Electronic System).

PRIMARY DUTIES AND RESPONSIBILITIES:

TRANSACTIONS:
1. Entering all personnel transactions into NYSTEP and PAYSERV.
2. Interact with Civil Service and other agencies in preparation of transactions,
as needed.
3. Prepare written materials and reports, maintain databases, analyze information, present information, and formulate recommendations pertaining to transactions.
4. Filing and maintaining employee records
5. Prepare routine correspondence

HEALTH INSURANCE:
1. Review health insurance enrollment, cancellation, or changes documents for completeness; request, document, and follow up on missing information; and verify information by navigating the internet to access external websites and searching internal databases.
2. Perform data entry, including saving and verification of saved data.
3. Create and maintain documentation.
4. Assist employees with all health insurance needs both via the telephone and in writing.
5. Other activities and projects as requested to support health insurance transactions.

TIMES:
1. Creating profiles for new and transfer employees
2. Closing out time sheets and reporting final accruals for payment
3. Reconstructing time sheets for missing overtime
4. Creating default schedules
5. Changing locations and supervisor
6. Processing of leaves with pay
7. Participate in other special projects as assigned

The Human Resources Office works in a team setting creating a collaborative environment which supports staff growth and development. Employees are expected to exhibit professionalism through a consistent commitment to the development and maintenance of excellent work relationships with others, including employees and staff from various agencies

LinkedIn: https://www.linkedin.com/company/nys-office-for-people-with-developmental-disabilities/posts/?feedView=all

#LI-JJ1

Minimum Qualifications Candidate must be reachable on the current Civil Service list for Program Aide.

OR

Open Competitive:
Three years of experience performing clerical, keyboarding, or paraprofessional work in an office environment.

TRANSFER QUALIFICATIONS:
Candidates must have one year of permanent competitive, non-competitive or 55-b/c status in the posted title and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1, 70.4, or 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades.

To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: https://careermobilityoffice.cs.ny.gov/cmo/gotit/index.cfm.

Additional Comments This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). HELPS Program titles may be filled via a non-competitive appointment. This means that you do not need to take an exam to qualify, but you do need to meet the minimum qualifications of the title.

At a future date (within one year of permanent appointment), employees hired under NY HELPS are expected to have their permanent non-competitive employment status converted to permanent competitive status. You will not have to take an exam to gain permanent competitive status.

• Please note that starting salary for this title reflects the downstate adjustment. Posted Hiring Salary includes the sum of the statutory hiring rate for CSEA Grade 13 ($53,413) and Downstate Adjustment ($4,000). Downstate Adjustment is added to the job rate ($65,061).

• If you are currently a New York State employee serving in a permanent competitive qualifying title and eligible for a transfer via Section 70.1 of the Civil Service Law, you may be appointed to this title as a permanent competitive employee.

• For CSEA positions: Local Bidding Agreements will be honored.

• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume.

• All OPWDD employees must be eligible and maintain eligibility for full and unconditional participation in the Medicare and Medicaid programs. Continued employment will depend on maintaining eligibility.

• If you are employed by state government you may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on Direct Loans after 120 qualifying monthly payments have been made under a qualifying repayment plan while working full-time for a qualifying employer. For more information on PSLF, please visit www.studentAid.gov/publicservice.

• Employees on long term leave can bid on positions but must be able to report to work within fourteen (14) days and be able to perform the essential functions of their positions with or without reasonable accommodation (RA). If an employee or job applicant believes that they need a reasonable accommodation, they should contact the Reasonable Accommodation Unit at (518) 486-7222 or email accommodationrequests@opwdd.ny.gov to obtain information and RA forms.

• Savings programs such as the U.S. Savings Bond and the College Savings Plan.

• Voluntary pre-tax savings programs such as Health Care Spending Account and the Dependent Care Advantage Account offer employees options to pay for uncovered health care expenses or dependent care expenses.

• Access to the Employee Assistance Program (EAP) an assessment and referral service that connects employees with local service providers and support services to address their personal needs.

• Life insurance and Disability insurance.

• The New York State Deferred Compensation Plan is a voluntary retirement plan that offers employees the option to invest a part of their salaries for retirement on a tax-deferred basis.

• Paid Holidays and Leave:
° Thirteen (13) paid holidays each year.
° Thirteen (13) days of paid vacation leave initially.
° Five (5) days paid personal leave each year.
° Thirteen (13) days of paid sick leave each year (PEF/CSEA), which may carry over from year to year.
° Up to three (3) days professional leave each year to participate in professional development events.

• Health Care Coverage:
Employees and their eligible dependents can choose from a variety of affordable health insurance programs. Employees are provided family dental and vision plans at no extra cost.

• Paid Parental Leave:
Paid Parental Leave allows eligible employees to take up to 12 weeks of paid leave at full pay for each qualifying event. A qualifying event is defined as the birth of a child or placement of a child for adoption or foster care.

• Retirement Program:
Participate in The NYS Employees’ Retirement System (ERS), which is recognized as one of the best-managed and best-funded public retirement systems in the nation.

• Professional Development and Education and Training:
NYS offers training programs and tuition assistance to eligible employees to maintain and increase their professional skills and prepare them for promotional opportunities. For more information, please visit https://oer.ny.gov/training-and-professional-development.

• Additionally, the Public Service Workshops Program (PSWP) offers certain professional training opportunities for PEF represented and M/C designated employees that may grant continuing education credits towards maintaining professional licensure. For more information, please visit https://oer.ny.gov/public-service-workshops-program-pswp.

• OPWDD is an Equal Opportunity/Affirmative Action employer dedicated to creating and sustaining a culture of inclusion. We believe that we are most effective in managing and improving our service system with a diverse team of employees. With such a large workforce, we rely on the collective individual differences, life experiences, knowledge, self-expression, ideas and talent that our employees bring to their work. This speaks to our culture and is a key part of our successes. As we continuously recruit people for our team, we welcome the unique contributions that applicants bring in terms of their education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Brooklyn DDSO Human Resources Office

Telephone 718-642-6310

Fax 718-264-3344

Email Address Brooklyn.Careers@opwdd.ny.gov

Address

Street Brooklyn DDSO

750 Vandalia Ave

City Brooklyn

State NY

Zip Code 11239

Notes on Applying Please email your resume to Brooklyn.Careers@opwdd.ny.gov and reference vacancy ID in your email.

Salary : $57,413 - $69,061

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