What are the responsibilities and job description for the Receptionist position at New York Eastern Probation Office?
Job Details for Receptionist
Position Description
Serves as the principal receptionist for the office and is responsible for greeting all incoming visitors. Will receive, screen, and route telephone calls, as well as answer routine questions and refer persons to appropriate personnel based on office operations.
Enters data in an automated case tracking system; obtains and retrieves information from system.
Photocopies documents received and prepares packets for the Offender Processing Unit.
Will be trained on the offender intake process (taking photographs, fingerprinting, and collecting DNA from the person under supervision). Will also be trained on the additional administrative tasks associated with offender processing, such as submitting fingerprints to the FBI and NYS; processing rap sheets and DMV inquiries.
Will be trained on the use of the Probation and Pretrial Services Automated Case Tracking System (PACTS) and the Web Widget.
Performs other duties as required.
Qualifications
Minimum Qualification Requirements : To be considered for this position you must have a minimum of a high school diploma or equivalent and have at least two years of general clerical, office administrative, or other work experience, which provides knowledge of general office practices and procedures; or a bachelor’s degree from an accredited college or university.
Education above the high school level may be substituted for required general experience on the basis of one academic year (30 semester or 45 quarter hours) equals one year of general experience.
Preferred Qualifications:
- Successful candidates must be motivated; mature and highly organized; must possess tact, good judgment, poise and initiative; and must maintain a professional appearance, demeanor, and be able to maintain strict confidentiality
- Strong verbal, excellent writing and good organizational skills
- Proficient computer skills and the effective use of software applications
- A working knowledge of or familiarity with court or legal office protocols
- Candidates must be able to work in a fast-paced and deadline driven environment. Must have the ability to work both independently and as part of a team.
Employee Benefits
Judiciary employees serve under “Excepted Appointment” and are considered “at will” employees. Federal Government Civil Service classifications or regulations do not apply. Judicial employees are entitled to the same benefits as other Federal Government employes, which include but are not limited to:
- Paid Annual Leave
- Paid Sick Leave
- 11 Paid Holidays
- Health Insurance
- Dental and Vision Insurance
- Life Insurance
- Retirement Benefits
- Thrift Savings Plan (TSP)
- Flexible Spending Accounts
- Pre-Tax Benefit Programs
Miscellaneous
Conditions of Employment : All applicants considered for the position will be required to undergo a background investigation which includes an FBI fingerprint check, as the position involves handling of confidential or highly sensitive information. The selectee may be appointed provisionally, and retention will depend upon favorable suitability determination of the background investigation.
Application Info
Applicants must submit a complete application packet to include all the required documents listed below in one PDF document:
- Letter of interest, which indicates your knowledge, skills, and experience as they relate to this position (Include vacancy announcement number)
- Resume
- Completed Federal Judiciary Branch Application for Employment – AO78
Qualified applicants should upload their documents using our HR Employment Application System located at: HR Employment Application System
All submissions must be received by 5 p.m. on the closing date. Incomplete applications will not be considered.
Due to the volume of applications received, the United States Probation Department will only communicate with those individuals who will be selected for the writing skills assessment and/or interviewed for open positions.
The U.S. Probation Department, Eastern District of New York is not authorized to reimburse candidates for interview or relocation expenses.
The Department reserves the right to modify the conditions of this job announcement, to withdraw the announcement, or to fill the position sooner than the preference date, any of which may occur without prior written or other notice.
The federal Judiciary is an Equal Employment Opportunity employer.
Salary : $47,546 - $77,343