What are the responsibilities and job description for the Construction & Maintenance, Emerging Talent Intern position at New York City Transit?
Department: Station Maintenance, New York City Transit- Subways
Location: 40 Conway Street, Brooklyn, NY 11207
Position Title: Construction & Maintenance, Emerging Talent Intern
Hourly Rate: $21.00 (Graduate)
OVERVIEW OF DEPARTMENT:
The Facilities and Station Maintenance Division is a critical unit within the New York City Transit (NYCT) Department of Subways. Its primary mission is to ensure the safety, cleanliness, and operational readiness of the subway system’s physical infrastructure—particularly the 472 stations across the network. Station Maintenance deploys crews and supervisors across various shifts to address issues promptly and maintain 24/7 service reliability. This department plays a vital role in preserving the integrity, safety, and appearance of the subway system, directly impacting the daily experience of millions of riders.
RESPONSIBILITIES:
This internship assignment directly supports the MTA’s mission to provide safe, reliable, and efficient transit service by strengthening its operational and infrastructure management.
- Support the development and implementation of operational, logistics, and construction-related initiatives.
- Help project managers maintain timelines, update records, and prepare reports for internal tracking.
- Participate in field inspections to observe station conditions, construction progress, and operational workflows.
- Gather data from field operations, maintenance activities, or transportation systems to support decision-making.
- Contribute to Process Improvement.
- Develop visual and written materials to communicate findings, project updates, or recommendations to stakeholders.
- Update dashboards, spreadsheets, or software tools used to monitor project status and performance metrics.
- Work with various departments—including engineering, field operations, and planning—to support integrated project delivery.
PROJECTS:
- Station Maintenance Field Audit Project
- Conduct site visits to selected subway stations to document infrastructure conditions
- Collect and analyze data on cleanliness, lighting, signage, and accessibility features
- Prepare summary reports and recommendations for maintenance prioritization
- Project Management Support
- Assist project managers in tracking construction timelines and milestones
- Maintain documentation and update project tracking tools (e.g., Gantt charts, dashboards).
- Support coordination between engineering, field teams, and external contractor.
- Process Improvement Initiative for Station Operations
- Collaborate with cross-functional teams to identify inefficiencies in daily station maintenance workflows.
- Collect and analyze operational data (e.g., response times, work order completion rates)
- Develop recommendations and assist in implementing pilot improvements or reporting tools to enhance service delivery.
REQUIRED QUALIFICATIONS:
- Proficiency in Microsoft Office Suite is a must.
- The candidate should possess organizational, analytical and communication skills.
- The candidate should be able to work well under pressure and prioritize tasks effectively.
- The candidate should have a keen eye for detail and be able to work independently while being an active team player.
- Interest in infrastructure, logistics, or capital project delivery.
REQUIRED EDUCATION:
- Matriculated in a graduate program in good standing with at least 2.8 GPA
- Major(s) Preferred: Business, Project, Transportation, or Construction Management, or related field.
All applicants must be authorized to work in the United States at the time of application. Students’ transcript must be submitted.
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
Salary : $21