What are the responsibilities and job description for the Associate GIS Support Engineer position at New York City Office of Technology & Innovation?
This is a Grant-funded position with a tenure through June 2029
The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more.
At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.
The GIS team at OTI builds various spatial data solutions and products, enabling the analysis and use of Citywide spatial assets. The Associate Support Engineer will be part of an exciting team to help New York City collect spatial data and allow the 3D mapping of critical underground assets.
The Associate GIS Support Engineer will specifically work on the 3D Underground Project. The 3D Underground program will include data from utilities, NYC agencies, universities, and industry partners specializing in Ground Penetrating Radars and other subsurface mapping technologies. The collection and mapping of this data will help NYC better understand its critical subsurface infrastructure, which will improve the safety of city residents and workers in the field and will contribute to dramatically improved planning for capital projects. This position will be responsible for assisting with tasks related to the architecture, provisioning, and maintenance of the SaaS, PaaS, and IaaS resources needed to support this project, from data storage to application deployment.
The Associate GIS Support Engineer will have the following responsibilities:
Day - Due to the necessary technical duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings.
WORK LOCATION
Brooklyn, NY
TO APPLY
SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW
APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL
This position is open to qualified persons with a disability who are eligible for the 55-a Program.
Please indicate in your cover letter that you would like to be considered for the position under the 55-a program
OTI participates in E-Verify
TELECOMMUNICATIONS MANAGER (NO - 8298A
Minimum Qualifications
The successful candidate should possess the following: - 2 years of experience in DevOps, platform engineering, or a related technical role. - Hands-on experience with cloud platforms such as Azure or AWS. - Experience deploying container applications and working with containerization/microservices concepts. - Familiarity with CI/CD tools (e.g., Git, Azure DevOps Pipelines, Terraform, or equivalents). - Working knowledge of GIS platforms (e.g., ESRI, Carto, GeoServer). - Basic experience using at least one programming language (e.g., Python, SQL, JavaScript). - Understanding of relational databases (e.g., PostgreSQL) and NoSQL databases (e.g., MongoDB). - Knowledge of cloud monitoring/alerting, API gateways/proxies, networking basics, and concepts for securing API endpoints. - Experience supporting IaaS, PaaS, or SaaS solutions using Microsoft, AWS, or Google technologies is a plus. - Strong team collaboration skills and an interest in contributing to Citywide initiatives.
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more.
At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.
The GIS team at OTI builds various spatial data solutions and products, enabling the analysis and use of Citywide spatial assets. The Associate Support Engineer will be part of an exciting team to help New York City collect spatial data and allow the 3D mapping of critical underground assets.
The Associate GIS Support Engineer will specifically work on the 3D Underground Project. The 3D Underground program will include data from utilities, NYC agencies, universities, and industry partners specializing in Ground Penetrating Radars and other subsurface mapping technologies. The collection and mapping of this data will help NYC better understand its critical subsurface infrastructure, which will improve the safety of city residents and workers in the field and will contribute to dramatically improved planning for capital projects. This position will be responsible for assisting with tasks related to the architecture, provisioning, and maintenance of the SaaS, PaaS, and IaaS resources needed to support this project, from data storage to application deployment.
The Associate GIS Support Engineer will have the following responsibilities:
- Assist GIS and Data Engineering teams in developing and testing cloud-enabled solutions for underground data integration and visualization.
- Help set up, monitor, and maintain CI/CD pipelines and cloud-based deployments.
- Support the implementation of containerized applications, basic monitoring/alerting, and secure API integrations.
- Contribute to the maintenance of critical GIS infrastructure and team efforts to meet 3D Underground project milestones.
- Work collaboratively in a team-centric environment, interfacing with developers, engineers, and business stakeholders to advance project goals.
- Handle special projects and initiatives assigned for the 3D Underground project.
Day - Due to the necessary technical duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings.
WORK LOCATION
Brooklyn, NY
TO APPLY
- Special Note: Taking and passing civil service exams are necessary to maintain employment with the City of New York. Please check the Department of Citywide Administrative Services (DCAS) website (http://www.nyc.gov/html/dcas/html/work/exam_monthly.shtml) for important exam filing information. Please ensure that you are either a permanent employee in the civil service title listed on this posting, or, that you file for the examination when there is an open filing period. For more information regarding the civil service process, please visit the DCAS website at: http://www.nyc.gov/html/dcas/html/work/work.shtml
- Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration
SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW
APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL
This position is open to qualified persons with a disability who are eligible for the 55-a Program.
Please indicate in your cover letter that you would like to be considered for the position under the 55-a program
OTI participates in E-Verify
TELECOMMUNICATIONS MANAGER (NO - 8298A
Minimum Qualifications
- A baccalaureate degree from an accredited college including or supplemented by 24 credits in the field of voice and/or data telecommunications or in a pertinent scientific, technical, electronic or related area, and four years of satisfactory fulltime experience in the performance of analytical, planning, operational, technical, or administrative duties in a voice and/or data telecommunications or closely related electronics planning, management, and/or service organization, one year of which must have been in a highly specialized capacity and 18 months must have been in an executive, managerial, or administrative capacity or in the supervision of staff performing work in the voice and/or data telecommunications field; or
- An associate degree from an accredited college including or supplemented by 12 credits in the field of voice and/or data telecommunications or in a pertinent, scientific, technical, electronic or related area and five years of experience as described in "1" above; or
- Education and/or experience equivalent to "1" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and one year of the specialized experience as described in "1" above and must possess the 18 months of executive, managerial, administrative or supervisory experience as described in "1" above.
The successful candidate should possess the following: - 2 years of experience in DevOps, platform engineering, or a related technical role. - Hands-on experience with cloud platforms such as Azure or AWS. - Experience deploying container applications and working with containerization/microservices concepts. - Familiarity with CI/CD tools (e.g., Git, Azure DevOps Pipelines, Terraform, or equivalents). - Working knowledge of GIS platforms (e.g., ESRI, Carto, GeoServer). - Basic experience using at least one programming language (e.g., Python, SQL, JavaScript). - Understanding of relational databases (e.g., PostgreSQL) and NoSQL databases (e.g., MongoDB). - Knowledge of cloud monitoring/alerting, API gateways/proxies, networking basics, and concepts for securing API endpoints. - Experience supporting IaaS, PaaS, or SaaS solutions using Microsoft, AWS, or Google technologies is a plus. - Strong team collaboration skills and an interest in contributing to Citywide initiatives.
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.