What are the responsibilities and job description for the Coordinator of Administration, Information Technology position at New York Botanical Garden?
NYBG Job Description
Title
Reports to
Coordinator of Administration, Information Technology
SVP for IT & CIO
Position Summary:
The Coordinator of Administration, Information Technology is a key member of the Information Technology team, providing comprehensive administrative and operational support to IT leadership while helping coordinate department operations, service delivery, projects, procurement, and communications. This role serves as a liaison between IT and business stakeholders, ensuring efficient departmental operations, exceptional customer service, and successful execution of technology initiatives.
The position supports Help Desk operations, technology purchasing and vendor management, project coordination, budgeting activities, and departmental reporting while contributing to the effective delivery of technology services across the organization.
Specific Duties & Responsibilities:
Administrative and Operational Support
Long periods in front of a computer processing documents, payments, presentations and correspondences.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Baseline Work Schedule:
35 scheduled hours per week, 9am-5pm Monday-Friday.
Salary: $62,000
Benefits:
If you are interested in applying for a position at the New York Botanical Garden, please go to http://www.nybg.org/employment to submit your application.
EOE
Title
Reports to
Coordinator of Administration, Information Technology
SVP for IT & CIO
Position Summary:
The Coordinator of Administration, Information Technology is a key member of the Information Technology team, providing comprehensive administrative and operational support to IT leadership while helping coordinate department operations, service delivery, projects, procurement, and communications. This role serves as a liaison between IT and business stakeholders, ensuring efficient departmental operations, exceptional customer service, and successful execution of technology initiatives.
The position supports Help Desk operations, technology purchasing and vendor management, project coordination, budgeting activities, and departmental reporting while contributing to the effective delivery of technology services across the organization.
Specific Duties & Responsibilities:
Administrative and Operational Support
- Provide administrative and operational support to the CIO and IT leadership team.
- Coordinate meetings, calendars, and departmental communications
- Creates reports and presentations.
- Help maintain departmental documentation, records, and operational procedures.
- Maintain office inventory.
- Coordinate technology procurement, quotes, purchase requests, and order tracking.
- Communicate with end users regarding order status and timelines
- Process invoices and assist with budget monitoring and expense reconciliation via our ERP system.
- Maintain software licensing, service agreements, maintenance contracts, and vendor records.
- Support vendor relationships and contract renewal activities
- Assist logging IT inquiries and service requests.
- Support user communications related to technology services, upgrades, and outages.
- Assist in planning, coordinating, and tracking IT projects and strategic initiatives.
- Maintain project schedules, action items, timelines, risks, and status reports.
- Other related duties as assigned
- Two to five years of experience in administrative support, operations coordination, project coordination, or a related role.
- Strong proficiency with Microsoft 365 applications, including Outlook, Teams, Word, Excel, PowerPoint, Copilot, and SharePoint.
- Experience with budgeting, purchasing, invoice processing, and vendor coordination
- Excellent organizational, customer service, communication, and time management skills.
- Ability to manage multiple priorities and work independently
- Experience in an IT environment, Help Desk operations, or project management tools is preferred
- Professional demeanor and strong interpersonal skills
- College degree preferred
Long periods in front of a computer processing documents, payments, presentations and correspondences.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Baseline Work Schedule:
35 scheduled hours per week, 9am-5pm Monday-Friday.
Salary: $62,000
Benefits:
- 15 Vacation Days
- 13 Paid Holidays
- 12 Sick Days
- Health and Dental Insurance Coverage
- 401K
- Pension Plan
If you are interested in applying for a position at the New York Botanical Garden, please go to http://www.nybg.org/employment to submit your application.
EOE
Salary : $62,000