Medical Receptionist

Overview

We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the friendly first point of contact for patients and visitors, ensuring a smooth and welcoming experience from the moment they walk through the door. Your energetic approach and excellent organizational skills will help manage patient scheduling, insurance verification, and medical record maintenance with precision and professionalism. This position offers an exciting opportunity to contribute to high-quality patient care while honing your administrative expertise in a fast-paced medical environment.

Duties

• Greet patients warmly, verify their appointment details, and assist with check-in procedures using Electronic Health Record (EHR) systems such as Epic, Meditech, or Athenahealth.
• Manage multi-line phone systems with professionalism, providing accurate information and scheduling appointments efficiently while practicing excellent phone etiquette.
• Verify insurance coverage, perform insurance eligibility checks, and handle insurance claims processing for Medicare, Medicaid, and private insurers.
• Maintain accurate medical records by reviewing documentation, ensuring compliance with HIPAA confidentiality policies, and managing electronic health records (EHR) systems.
• Schedule patient appointments, follow-up visits, and coordinate care plans in accordance with clinic protocols.
• Support administrative tasks such as filing, data entry using 10-key typing skills, document review, and managing office supplies to keep the front desk organized and efficient.

Qualifications

• Proven experience as a Medical Receptionist or in a similar medical office administrative support role; clinic or dental office experience is highly preferred.
• Strong knowledge of EMR/EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Eaglesoft, Medent or Dentrix.
• Familiarity with medical terminology, CPT coding, ICD coding (ICD-10/ICD-9), and medical billing procedures including Medicare guidelines.
• Excellent computer skills including proficiency in Microsoft Office Suite and electronic health records management software.
• Ability to handle sensitive patient information with strict adherence to HIPAA regulations and clinical confidentiality policies.
• Exceptional customer service skills with a friendly demeanor; strong phone communication skills and professional phone etiquette are essential.
• Office management skills including filing, appointment scheduling, insurance verification, and multi-line phone system operation.
• Strong organizational skills with attention to detail; ability to multitask efficiently in a fast-paced environment.

Join us in making a positive impact on patient care by providing outstanding administrative support! We value energetic professionals who thrive on helping others and are eager to grow their careers in healthcare administration. This paid position offers an engaging work environment where your skills will directly contribute to delivering exceptional healthcare experiences every day!

Pay: $13.50 - $15.25 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $14 - $15