What are the responsibilities and job description for the Medical Receptionist position at New Wilmington Family Medicine Associates, P.C?
Our Family Medicine practice needs a Medical Receptionist who can take over the duties involved with coordinating patient and physician schedules as well as file management and office organization. We’re looking for a professional who believes that patients should be treated as people rather than numbers in a file, and who understands the value of compassionate service. The job includes significant amounts of multi-tasking, but the ideal candidate will know when to slow down, look patients in the eye and provide personalized service.
Responsibilities include;
Front window management, including greeting patients and visitors.
Answer multi-line phones and either direct the caller to the appropriate party or handle the caller’s needs yourself
Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
Schedule appointments for new and recurring patients based on Physician and PAs availability
Enter documents in our EHR
Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services
Provide patients with support and guidance as needed
Helping when another coworker needs assistance
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Retirement plan
- Vision insurance
Work Location: In person