What are the responsibilities and job description for the Store Manager - Vail, CO position at New West KnifeWorks?
Retail Store Manager - Full Time (salaried; exempt)
Location: Vail Village, CO
Reports to: VP of Retail
New West KnifeWorks’ mission is to make the finest knives in the world. A unique, world-class retail experience embodies the quality we strive for with our knives. The Store Manager’s primary responsibility is to manifest that experience.
About you:
Location: Vail Village, CO
Reports to: VP of Retail
New West KnifeWorks’ mission is to make the finest knives in the world. A unique, world-class retail experience embodies the quality we strive for with our knives. The Store Manager’s primary responsibility is to manifest that experience.
About you:
- An inspirational leader, mentor, and coach
- Passionate about retail, business, and the guest experience
- Excellent communication, decision-making, and selling skills
- A relationship builder within your local community
- Pride in creating an amazing environment and team
- Entrepreneurial mindset in both business and community
- Passionate about American-made functional art
What you’ll do:
- Operate a fiscally responsible business by running a tight ship.
- Recruit, coordinate, and develop a team of motivated customer service specialists in a selling culture.
- Ensure that our customer service experience is exceptional, consistent, authentic, engaging, and aligned with New West KnifeWorks’s core values.
- Foster excellence among your sales team.
- Inspire and facilitate staff communication and best practices to achieve robust sales goals.
- Partner with grassroots nonprofit organizations through events and product donations.
- Project NWKW values while building relationships in your community.
- Foster a seamless customer experience from inventory, and merchandising, to the final transaction.
- Strategize with leadership to meet expense and profit goals.
- Maintain the look and feel of the store to reflect the world-class quality of the product.
- Remain agile as New West KnifeWorks continues to grow.
Availability:
Our stores are open seven days a week. You must be available to work at least one weekend day, one opening shift, and one closing shift per week.
Compensation & Benefits:
- Annual base salary starting at $59,000-$68,000 DOE
- Significant incentive-based compensation including:
- 0.5% commissions on all store-wide net sales
- 2.5% commissions on all personal in-store sales
- 3% commissions on all off-site event sales (where store-wide net sales commission does not apply)
- Additional monthly store bonus contests offered per discretion of VP of Retail
- Comprehensive health, dental, & vision insurance dependent care FSA*
- Paid sick leave (in line with CO Healthy Families & Workplaces Act)
- 401(k) 4% company match**
- Generous employee discount friends & family discount
- Discount programs with partner organizations such as Kuhl
- 60-day waiting period; then, eligible on 1st of following month
To apply, please upload a resume and cover letter or email doug@newwestknifeworks.com.
Salary : $59,000 - $68,000