What are the responsibilities and job description for the Retail Pro - St. Helena, CA position at New West KnifeWorks?
Retail Pro - Full Time or Part Time (hourly, nonexempt)
Location: 1380 Main St., St. Helena, CA
Reports to: St. Helena Store Manager
Our mission is to make the finest knives in the world. A unique, world-class retail experience embodies the quality we strive for with our knives. The Retail Pro’s primary responsibility is to facilitate that experience for our visitors.
New West KnifeWorks and MTN MAN Toy Shop offer one of the most original shopping experiences in St. Helena. Our Retail Pros offer an interactive and engaging experience for customers and staff alike. Join our team and learn how our reputation for quality and design is second to none.
About you:
- Able to connect with a variety of people and personalities
- High Emotional Intelligence (EQ) - you just get it
- Lifelong learner; always willing to improve
- Excellent sales instincts
- Passionate about American-made functional art
- Self motivated and dependable - you’re on-time and ready
- Availability on weekends and holidays
- Passion for a hobby or interest outside of work
What you’ll do:
- Maintain a guest-centric mindset in a selling culture
- Provide a welcoming and memorable experience for all visitors to our store
- Become a product expert via ongoing product training, showcasing our brand’s quality and functionality to visitors
- Act as a local guide for all things in and out of our store
- Keep our store and merchandise looking their best and ready to impress
- Other duties as assigned, which may include tomahawk tossing and/or knife sharpening after passing in-house certification
Compensation amp; Benefits:
- $19/hr base wage 3% commission on all retail sales (often averaging gt;$25/hr)
- $24/hr sharpening base wage (after completing in-house certification)
- 401(k) 4% company match
- Paid sick leave
- Generous employee discount friends amp; family discount*
- Discount programs with partner organizations such as Kuhl
- Full Time** only: comprehensive health, dental, vision amp; accident insurance dependent care FSA
Eligibility waiting period applies
**Full Time defined as 30 hrs/wk. Seasonal employees are not eligible for full-time benefits.
Salary : $19 - $25