What are the responsibilities and job description for the Service Technician position at New Way Ford?
Service Technician
Location: New Way Ford – Coons Rapids, IA
About New Way Ford
New Way Ford is a family-owned business with strong principles: Offer the best-quality at a fair price. Provide impeccable service. Treat the customer honestly and respectfully. Our business has been driven by Biblical principles and strong ethical values in assembling a team of highly qualified, educated people who respect God and Country and appreciate the lifestyle and values of small town America with the business principals of the 5 \"P's\"; People, Product, Principals, Persistence and Prayer.
Job role:
We are looking for a Ford Certified Service Technician to join our growing team! The right candidate will have a strong service technician background and ASE & Ford certified. The day-to-day duties include performing work on specific repair orders and diagnosing what repairs need to be done.
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
Benefits:
Health, Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Employee vehicle purchase plans
Family owned and operated
Long term job security
Flexible Work Schedule
Responsibilities
Perform work specified on the repair order with efficiency and in accordance with dealership
Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs
Execute repairs under warranty to manufacturer specifications
Qualifications
2 years of Service Technician experience preferred
High school diploma or equivalent, ASE Certification preferred
Ford Certification preferred
Previous experience at a Ford dealership is preferred
B level qualifications, including Diagnostic, Electrical and Engine Repair
Dexterity, requiring a steady hand, excellent hand-eye coordination
Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment
Excellent customer service skills and basic computer competencies
Positive, friendly attitude, along with an eagerness to improve
Enjoy working in a dynamic environment
Teammate with ability to collaborate with others effectively
Ability to learn new technology, repair and service procedures and specifications
Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.