What are the responsibilities and job description for the Customer Service - Route Driver position at New System?
Company: New System
Location: Portland, OR
Pay: Salary - $54,600 Commission
Job Type: Full-time
Schedule: 4 Day Work Week - Mon, Tues, Thurs, Fri
Hit the Road. Make an Impact. Deliver Great Service.
Looking for a Delivery Driver or Route Driver job that keeps you moving, thinking, and making a real difference every day? New System is looking for a full-time Route Relief Driver (Non-CDL) Customer Service Rep who thrives on variety, enjoys being out in the field, and takes pride in delivering top-notch service.
This isn’t your typical driving job, you’re the face of our company, the problem-solver, and the reason our customers stay happy and fully stocked.
Who We Are
New System is a family-owned linen rental company serving restaurants and medical/dental partners across the Pacific Northwest. We move fast, support each other, and take customer service seriously because what we do helps our customers run their businesses smoothly.
Why You’ll Love This Role
- Stay active – no desk, no boredom
- Every day is different – new routes, new challenges
- Make real connections with customers
- Strong training & support – we set you up to succeed
What You’ll Do
- Jump in and cover routes where you’re needed most (PTO, callouts, growth)
- Deliver and pick up linens and supplies with accuracy and efficiency
- Keep customers stocked, organized, and stress-free
- Use mobile tools to track deliveries, updates, and service details
- Solve problems on the spot and escalate when needed
- Spot opportunities to improve service with helpful add-ons (mats, soap, aprons, etc.)
- Handle payments and maintain clean, accurate records
- Drive safely and complete vehicle inspections-safety always comes first
You’ll Thrive Here If You Are
- Energetic, positive, and customer-focused
- Organized and dependable
- Comfortable working independently and managing your day
- Detail-oriented with inventory and documentation
- Flexible and ready to jump into different routes seamlessly
What You’ll Need
- Valid driver’s license
- Comfortable driving a box truck (we’ll train you)
- Ability to lift/push/pull up to 50 lbs. repeatedly
- Comfortable using mobile apps daily
- Ability to pass a background check and drug screening
Benefits
- Paid time off
- Medical, Dental, and Vision Insurance
- 100% employer paid Life & AD&D Insurance
- Voluntary Aflac, FSA and Legal Shield
Ready to Roll?
Apply with your resume and a quick response to this question:
“What does great service look like when nobody’s watching?”
At New System, you’re not just filling in, you’re stepping up, making an impact, and helping customers succeed every single day.
Salary : $54,600