Sup, Quality Control

Title: Quality Supervisor  

Job Type: Full-time | On-site | Mount Prospect 

Company Summary:  

Radienz Living is a leading North American manufacturer of home and personal care products, such as unit dose, all-purpose cleaners. The company provides customers with private label solutions and contract manufacturing services for products found in retail and institutional markets. Radienz Living is passionate about providing its customers with exceptional manufacturing capabilities through its commitment to agility in innovation, trust and reliability, and sustainable creation that supports a cleaner way of living. 

Through acquisition, the company expanded into liquids products, unit dose packaging for dish, laundry, and other home care products, including detergents, fabric softeners and other cleaners. Throughout the years, the company has built robust quality systems, multiple GMP certifications, and in-house FDA/EPA microbiology, quality control, chemistry, and R&D labs. 

Background:  

The Quality Supervisor works in a supervisory role in all quality activities. The Supervisor reports to the Quality Manager and supervises QC Technicians. This position ensures safety standards are being upheld and GMP and GLP are followed. 

Responsibilities: 

• This position is a working supervisor that oversees daily QC inspections and in-process testing.
• Implementation of Quality In-Process Inspection (QAPI) programs in accordance with ISO and GMP guidelines.
• Develops, establishes, and validates routine in-process testing methods and procedures.  
• Manages quality workload and work of technicians across 1st, 2nd and 3rd shifts.
• Supervise QC Technicians and ensure training for the team is updated.
• Review and approve reports.
• Facilitates nonconforming product, OOS investigations, and CAPA investigations.
• Maintains in-process and receiving inspection, test equipment calibration program.   
• Collaborate with manufacturing and engineering teams to establish and verify critical process parameters and problem-solving activities.
• Maintain the quality control program together with Production and Operations.
• Provides QC inspection trends and weekly reports to Quality Manager.
• Ensure adherence to company quality standards, policies, and procedures.
• Work closely with production, QA, and QS teams to ensure product quality and customer satisfaction.
• Provide support for Bensenville operations and other facilities when required.
• Stand in for the Quality Manager and other QC Techs when they are unavailable.  

Qualifications: 

• Associate or bachelor’s degree with a background or at least 5 years’ experience in QA/QC.
• Required Experience:  
  • Five (5) years’ experience in quality assurance/quality control in pharmaceutical, food, medical device or manufacturing of detergent industry preferred. 
• Strong leadership and training skills.
• Knowledge of GMP, ISO and related guidance documents.
• Knowledge of Statistical Sampling Plans and Methods including AQL Inspection Method
• Knowledge of Statistical Process Control Methods including process capability and control charting. 
• Strong communication skills required. Works with all levels of employees. 
• Strong attention to detail required. 
• Project management skills.
• Proficient in troubleshooting QC equipment and processes.
• Strong communication, critical thinking, and problem-solving skills.
• Computer Skills – ERP Programs, Microsoft Excel, Word, Power Point, and Adobe Acrobat.

Physical & Work Environment Requirements: 

• Ability to work in a manufacturing/production environment.
• Ability to multitask.
• May require standing, walking, lifting, or operating QC equipment during shift.
• Flexibility to adjust schedule to meet departmental needs across shifts.
• Must be able to lift and carry a minimum of 20 lbs.

Salary : $25 - $29