Office and Data Manager, YouthBuild

Rooted in the Bronx, New Settlement stands with community members to break systemic barriers, advance justice, promote leadership and strengthen neighborhoods. By ensuring agency around education, employment, housing, wellness and creative expression, we help cultivate an equitable society where individuals and families have the power to use their voice to create the change they wish to see.

Since New Settlement’s inception in 1989 as a settlement house rooted in the Bronx, our organization has been a responsive community partner. Originally established to revitalize abandoned buildings into affordable housing, New Settlement has since evolved into a multi-generational, forward-looking organization. We support 15,000 members of the community annually by providing organizing in housing and schools, and programs in education, college access, youth development, arts, workforce development, wellness and more. EEO/AA

JOB SUMMARY: Reporting to the Program Director, the Data and Office Manager is a key member of the New Settlement YouthBuild team, overseeing all administrative operations and data management functions for the program. This position ensures the smooth functioning of office systems and supports contract compliance by managing student records, fiscal processes, and performance tracking. The Data and Office Manager also plays a vital role in participant engagement, interacting directly with young adults ages 17.5 to 24 and serving as a liaison between the program and various administrative departments. This role requires a high degree of initiative, professionalism, attention to detail, and the ability to exercise discretion in managing confidential information and vendor relationships.

Job Duties Include But Not Limited To

Administrative Operations

• Oversee daily office functions, including reception, scheduling, supplies, and coordination of building maintenance or incident reports.
• Serve as the point of contact for administrative matters with the main office, including facility and operational coordination.
• Order and maintain inventory of supplies and materials; build and manage vendor relationships.
• Support general office duties such as correspondence, filing, answering phones, copying, and scanning.
• Provide administrative support for special events, recruitment campaigns, and volunteer activities.
  
  

Data Management & Reporting

• Oversee and maintain internal and external databases, spreadsheets, and digital recordkeeping systems.
• Enter and track data related to student activities, attendance, assessments, and program outcomes.
• Generate accurate and timely reports for internal use and external funders, including monthly data reports for the Program Director.
• Monitor data trends and support program evaluation and continuous improvement efforts.
  
  

Fiscal Administration

• Track and process student timesheets; submit for payroll processing.
• Oversee completion and submission of W-9s and related fiscal documentation.
• Support the Program Director with purchasing and budget tracking as needed.
  
  

Student Services & Enrollment

• Manage the full student intake and application process, including conducting interviews and verifying eligibility.
• Provide information to prospective students, collect supporting documentation, and maintain the enrollment pipeline.
• Track attendance, student performance, and follow up with students who are absent.
• Maintain and update student files in accordance with program and contract compliance requirements.
  
  

Additional Duties

• Support staff if assigned.
• Participate in team meetings, training, and professional development.
• Perform other duties as assigned by the Program Director