Farm Market Sales Associate

New Roots Community Farm

Farm Market Sales Associate

Part Time (Hourly)

Job Description

Organization Overview

In concert with federal, state, and local partners working to strengthen and diversify Central Appalachia’s economy, New Roots Community Farm (NRCF) is cultivating an ag-entrepreneurial ecosystem that is giving rise to a vibrant local foods economy in the New River Gorge region of Southern West Virginia.

Established in Fayetteville, WV in 2019, NRCF is an 82-acre diversified production demonstration farm with a year-round Farm Market. The market features produce grown on-site alongside a curated selection of meat, dairy, eggs, pantry goods, and value-added products from regional producers.

Position Overview

The Farm Market Sales Associate is a core operations role responsible for consistent execution of the Farm Market during weekend sales shifts and supporting the systems that keep the market running smoothly.

This role covers:

• Saturday Sunday: front-of-house market operations and sales
• Monday: cleaning, inventory, and operational reset biweekly aggregation route

The Farm Market is entering its fourth year with established systems and Standard Operating Procedures in place. This role is responsible for executing those systems consistently and contributing to their improvement through day-to-day use.

This position also supports regional product movement through a biweekly aggregation and delivery route to Lewisburg, WV.

Success in this role means the market is clean, well-stocked, organized, and operating smoothly— supporting both strong sales and a high-quality customer experience, while staying connected to the energy of a busy, community-centered local food space.

The Farm Market Sales Associate reports to the Farm Market Manager.

Core Responsibilities

Market Operations & Customer Experience

• Staff the Farm Market during weekend shifts, providing strong, consistent customer service
• Execute daily operations including opening/closing, register use, and maintaining an organized sales floor
• Maintain merchandising standards, including stocking, labeling, and display upkeep
• Process transactions using Square POS, including SNAP, WIC, and other food access programs
• Maintain a welcoming, food-forward environment that encourages customers to explore and try new products
• Be part of maintaining strong, positive relationships with the local farmers and producers who supply the market

Inventory & Back-of-House Operations

• Maintain cleanliness and organization across market spaces, including storage and walk-in refrigeration
• Support inventory systems through counting, organization, and quality checks
• Assist the Farm Market Manager with quarterly inventory
• Oversee back-of-house frozen inventory, including storage, tracking, and rotation
• Monitor cold storage and maintain temperature logs
• Receive and organize incoming product from producers
• Follow established Standard Operating Procedures and flag improvements
• Lead Monday cleaning and reset of the market
• Identify and communicate inventory needs, equipment issues, or workflow improvements

Aggregation & Product Movement

• Execute a biweekly aggregation and delivery route to Greenbrier County (Lewisburg, WV)
• Load, transport, and deliver products in a timely and professional manner
• Support accurate handling and tracking of aggregated goods

Events & Other

• Staff Farm Market events as needed
• Support in-store and event sampling, including setup and customer engagement around products
• Attend regular check-ins with Farm Market Manager, Market Director, and full team
• Support shared team coverage, including occasional shift swaps and maintaining consistent weekend staffing
• Additional relevant Farm Market tasks as assigned

Required Skills & Qualifications

• Experience in retail, food service, or customer-facing roles
• Strong attention to detail and ability to maintain organized systems
• Ability to work independently and manage time effectively
• Comfort engaging with customers and communicating about food products
• Comfort helping customers understand and use fresh produce, including storage and preparation
• Ability to lift, bend, and stand for extended periods (up to 50 lbs)
• Valid driver’s license and willingness to complete biweekly delivery route
• Reliability, especially for weekend scheduling

Compensation & Schedule

• $18/hour
• Average 24 hours weekly (range 16–32 depending on season)
• Schedule: : Saturday, Sunday, and Monday : Saturday and Monday, plus a third flexible shift weekly
• Organizational breaks: Labor Day, Thanksgiving, Black Friday, plus a two week organizational break spanning Christmas Eve to New Year’s Day
• Employee discount and free NRCF-grown produce

To Apply

Please send your resume and cover letter to valerie@newrootscommunityfarm.com by Sunday, April 19th at 11:59 p.m. est. Applications will be reviewed on a rolling basis as they are received.

New Roots Community Farm is an equal opportunity employer and encourages applicants of all backgrounds to apply.

Pay: $18.00 per hour

Benefits:

• Employee discount
• Store discount

Work Location: In person

Salary : $18