Accounts Receivable & Collections Specialist

Position Area:

Staff

Qualifications Required:

Knowledge of general office practices and procedures. Knowledge and understanding of Microsoft Office computer applications. Strong attention to detail with the ability to manage multiple tasks and assignments, meet deadlines, and work effectively in a fast-paced, team-oriented environment. Excellent oral and written communication skills with a strong student-focused approach and commitment to providing high quality customer service. Ability to work well with students, faculty, staff, and the public in a confidential, professional, and courteous manner. Demonstrated knowledge of the laws, regulations, policies, and best practices governing accounts receivable.

Additional Considerations:

Additional qualifications that may be considered include education and experience in accounting, accounts receivable, or related financial operations; experience with PeopleSoft Student Information System (SIS), PeopleSoft Administrative Information System (AIS), or similar enterprise systems used in higher education; and an understanding of student financial services, college student demographics, and the financial challenges that may impact students ability to meet payment obligations.

Duties:

The selected candidate will manage and maintain the Colleges accounts receivable operations, ensuring accurate and timely processing of financial transactions. Responsibilities include processing accounts receivable transactions, generating invoices, monitoring outstanding balances, initiating collection activities, reconciling accounts, resolving billing discrepancies, and preparing the Colleges quarterly accounts receivable report. The position will coordinate billing for dual enrollment students and partnering school districts and manage the student debt payment plan process, including establishing agreements, posting and reconciling payments, monitoring compliance, and following up on delinquent accounts. Additional duties include administering the state setoff debt collection program, maintaining required documentation, reconciling payments, and ensuring compliance with state guidelines. The role will serve as the primary liaison with the Colleges contracted collection agency, manage collection activity, communicate with students and others regarding billing and payment matters, maintain accurate financial records, support audits, and perform other related duties as assigned.

Salary:

$35,000-$37,000

Start Date:

8/25/2026

Application Deadline:

08/03/2026

Application Details:

Apply online at: VCCS Jobs

Or

Forward a completed state application, resume, cover letter and unofficial academic transcripts to:

Human Resources Office
New River Community College
5251 College Drive
Dublin, VA 24084
(540) 674-3635
(540) 674-3651 Fax
(540) 674-3619 TDD
(866) 462-6722 Toll-Free

e-mail: hrinformation@nr.edu