What are the responsibilities and job description for the Senior IT Program Manager position at New Relic?
Your opportunity
New Relic is looking for an Senior IT Program Manager to join our outstanding Finance Technology organization! IT Program managers play a vital role at New Relic supporting our technical teams day to day and leading the planning, execution, and delivery of cross functional programs in support of our strategic objectives. The ideal candidate is a strong Program Manager with domain specific experience in finance SaaS applications and business processes.
What You'll Do
The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, a discounted employee stock purchase plan, and other competitive benefits designed to improve the lives of our employees.
Estimated Base Pay Range
$142,000—$177,000 USD
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
New Relic is looking for an Senior IT Program Manager to join our outstanding Finance Technology organization! IT Program managers play a vital role at New Relic supporting our technical teams day to day and leading the planning, execution, and delivery of cross functional programs in support of our strategic objectives. The ideal candidate is a strong Program Manager with domain specific experience in finance SaaS applications and business processes.
What You'll Do
- Support the Finance Technology and QA teams by performing initiative intake, gathering and documenting business and technical requirements
- Perform scrum master duties for the Finance Technology team
- Facilitate standard meetings - standups, sprint planning, retrospectives, demos, roadmap reviews with stakeholders
- Initial triage and fine tuning prioritization for planning including backlog grooming
- Coordinating testing across teams and orgs
- Manage release planning and comms about code freezes
- Drive technical projects including managing complex project schedules, removing roadblocks, and keeping processes running smoothly.
- Foster collaborative partnerships with business and technical stakeholders.
- You will craft and communicate status reports to stakeholders that provide the context, narrative, data, clarity, and calls to action that serve as the pulse of rapidly evolving programs.
- 8 years minimum experience related to (e.g., SaaS systems, engineering/development)
- 4 years experience in technical program management or product management
- Experience with Agile/Scrum methodologies
- Knowledge of Order to Cash, Commissions process, Procure to Pay
- Requires strong communication and organizational skills
- Strong technical and problem-solving skills.
- Experience working with remote & distributed teams.
- Agile/Scrum master certification
- Can anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints.
- Can drive programs with a significant amount of ambiguity and facilitate definition and clarity.
- Inquisitive with technical and business skills to understand and challenge while working harmoniously with the business and technology owners.
The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, a discounted employee stock purchase plan, and other competitive benefits designed to improve the lives of our employees.
Estimated Base Pay Range
$142,000—$177,000 USD
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
Salary : $142,000 - $177,000
