Service Writerr

Who are we?

Here at New Pueblo, we strive to help local fleets maintain their commitments by having a high standard of repairs and customer service. We are a small family-owned business, with a small-shop vibe that pushes out some top-tier repairs/rebuilds.

We service heavy diesel engines in trucks class 6-8, performing a lot of engine work that requires specialized diagnostic equipment. We service tractors and trailers, bumper to bumper. We also do minor repairs on truck accessory equipment, and a large array of repairs to multiple trailer makes.

What are we looking for?

We are in need of a full-time service writer/administrative assistant/part runner. Looking for a friendly face with a can-do attitude that will be helpful and reliable. Also need someone who is honest and trustworthy, and has good communication skills (both written and verbal). Bi-lingual is a plus.

Duties will include using Mitchel 1 software to write up customer vehicles and complaints, creating repair orders, creating and sending estimates for repairs needed and invoicing the final invoice by billing along each customer's billing method, which may include collecting PO#s. Experience with Holman (formerly ARI), Element, and Auto-Integrate would be beneficial, as they are third party payment processors that a few of our customers process payments through. Adequate computer and typing skills are necessary - there are multiple online platforms that serve as critical tools for estimating, part ordering and customer communication. Customer service skills are required. Knowledge of Mitchel 1 Service Writing software is a plus. Knowledge of diesel mechanics is a plus.

A valid driver’s license and clean driving record is required, as part-running for open jobs will occur often. A company provided vehicle will be provided for part or errand running for the company. General knowledge of Tucson roadways will be beneficial.

This position is also responsible for some inventory control and clean up. Also, this position is responsible for keeping common spaces clean (office, restroom & breakroom).

The schedule is Tuesday-Friday, 9am-6pm with an allotted 1 hour lunch break & Saturday 9am-2pm.

What can we offer you as a full-time employee?

Management strives to provide each employee with the tools they need to perform their duties to the best of their abilities, and are constantly improving work spaces and tools for all employees.

We offer a benefits package that includes a Simple IRA contribution match with Edward Jones, an HRA to help cover health insurance premiums, sick PTO and paid holidays, all available after 90 days of employment. Also 40 hours vacation is available after a year of employment. 80 hours vacation are given to full time employees after 6 years of employment.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Shift:

• 8 hour shift

Experience:

• Service writing: 1 year (Required)

Ability to Commute:

• Tucson, AZ 85705 (Required)

Ability to Relocate:

• Tucson, AZ 85705: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $22