What are the responsibilities and job description for the Customer Service Shift Supervisor position at New Pioneer Food Co-op?
Description
Oversee our front-end team and assist with store customer service.
What You'll Do
This position requires excellent tenure and attendance, a committed schedule which may include opening, mid-shift, and closing, and requires weekend, and holiday shifts on a regular basis.
Negotiable based on experience and tenure
Oversee our front-end team and assist with store customer service.
What You'll Do
- Oversee and train team members in delivering customer service excellence, cashiering & cash handling, and departmental upkeep
- Duties associated with both opening and closing the store, including but not limited to drawer reconciliation, safe accountability, cleaning, and delegating tasks
- Ensuring retail-readiness
- Work in a retail and food environment
- Ensure a high level of customer-focused service for our shoppers
- Maintain a safe and productive environment for our employees
- May spend periods of time working in walk-in coolers and freezers
- Supervisory or managerial experience preferred, preferably in a grocery, food service, or retail environment
- Demonstrated retail customer focused service experience and skills
- Familiarity with organic and natural foods
- Enthusiasm for working in fast-paced creative environment
- Attention to detail and ability to efficiently perform assigned tasks
- Ability to lift and carry up to 50 pounds on occasion during a shift
- Ability to read and speak English and perform basic arithmetic
This position requires excellent tenure and attendance, a committed schedule which may include opening, mid-shift, and closing, and requires weekend, and holiday shifts on a regular basis.
Negotiable based on experience and tenure