Peer Support Supervisor/QP

Job Overview
We are seeking a dynamic and compassionate Peer Support Supervisor/QP to lead and oversee peer support services within our behavioral health and addiction recovery programs. This role is vital in fostering a supportive environment where individuals facing mental health challenges, substance use issues, or behavioral health concerns can find guidance, encouragement, and effective crisis intervention. As a Peer Support Supervisor/QP, you will mentor a team of peer support specialists, ensuring they deliver empathetic, evidence-based care while maintaining compliance with regulatory standards. Your energetic leadership will empower both staff and clients to achieve meaningful recovery and resilience.

Duties

• Supervise and mentor a team of peer support specialists, providing ongoing training, coaching, and performance feedback to promote professional growth and excellence in service delivery.
• Lead crisis intervention efforts by guiding staff through complex situations involving mental health crises, addiction relapse, or behavioral emergencies with confidence and compassion.
• Oversee the implementation of crisis management protocols to ensure timely and effective responses to urgent client needs.
• Facilitate motivational interviewing sessions to help clients explore their goals, enhance motivation for change, and develop personalized recovery plans.
• Collaborate with multidisciplinary teams including social workers, counselors, and healthcare providers to coordinate comprehensive care strategies.
• Maintain accurate documentation within electronic health record (EHR) systems, ensuring compliance with confidentiality standards and regulatory requirements.
• Conduct regular team meetings to review client progress, discuss challenges, and share best practices for behavioral health support.
• Monitor service quality metrics and implement continuous improvement initiatives to elevate client outcomes and staff performance.
• Stay current on best practices in crisis intervention, mental health counseling, addiction counseling, and social work to inform program development.

Qualifications

• Proven experience in crisis intervention, crisis management, or behavioral health settings with a strong understanding of mental health counseling principles.
• Demonstrated ability to mentor staff effectively while fostering a positive team environment.
• Knowledge of addiction counseling techniques and motivational interviewing methodologies.
• Familiarity with electronic health record (EHR) systems for documentation and case management purposes.
• Excellent communication skills with the ability to handle sensitive situations professionally and empathetically.
• Strong organizational skills with attention to detail in recordkeeping and compliance documentation.
• Certification or licensure in social work, behavioral health counseling, addiction counseling or related fields is preferred but not mandatory; relevant experience is highly valued.
• Ability to manage multiple priorities efficiently while maintaining a calm demeanor during high-pressure situations. Join us in making a meaningful difference by leading compassionate peer support services that transform lives! We are committed to creating an inclusive environment where every team member can thrive professionally while positively impacting our community through dedicated mental health advocacy and recovery support.

Job Types: Full-time, Part-time, Contract

Pay: From $21.00 per hour

Expected hours: 20 – 30 per week

Work Location: In person

Salary : $21