What are the responsibilities and job description for the Client Services Associate (Telecom) position at New Orleans Sales Group?
Looking to take the first step in your career with a company that values people, potential, and professional growth? We’re hiring Client Services Associates to represent a leading name in the tech industry. This role is perfect for individuals with strong people skills and a background in hospitality, restaurant, or retail who are ready to transition into something bigger.
If you’re driven, customer-focused, and excited about working directly with customers, we want to meet you.
What You'll Be Doing:
As a Client Services Associate, you’ll be the first point of contact for customers, helping them explore wireless products and services that meet their needs. This is a hands-on, people-first role that requires strong communication skills and a natural ability to connect with others.
You’ll:
- Speak with customers directly and guide them through product options
- Provide real-time support and help troubleshoot basic service questions
- Present new promotions and service packages
- Represent our client’s brand with professionalism and care
- Collaborate with your team to meet performance goals and deliver a standout customer experience
Why start as a Client Services Associate?
We believe the best Client Services Associates are made, not found. That’s why we invest in structured, hands-on training to help every Client Services Associate build the confidence, knowledge, and skills to succeed.
Your training as a Client Services Associate will cover:
- Product knowledge and wireless service plans
- Sales techniques and customer interaction strategies
- Effective communication and problem-solving
- Time management and personal goal setting
- Leadership and growth planning
What You’ll bring to the Client Services Associate team:
- A passion for customer service and helping others
- Great communication and interpersonal skills
- The ability to reliably commute to our onsite King of Metairie office location
- Previous experience in retail, restaurant, hospitality, or any customer-facing role is highly encouraged
Job Type: Full-time
Pay: $800.00 - $1,100.00 per week
Work Location: In person
Salary : $800 - $1,100