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Residential Program Manager

New Opportunities, Inc.
MERIDEN, CT Full Time
POSTED ON 1/8/2026
AVAILABLE BEFORE 3/7/2026

Description

Full-Time, Non-Union, Exempt Position

$36.06 per hour, 40 hours per week

M-F, 8am-5pm


BASIC FUNCTION OF RESIDENTIAL PROGRAM MANAGER: 

Provide supervision of emergency shelter program staff, services, clients and facility location. Build community relationships to support programming activities.


RESPONSIBILITIES OF RESIDENTIAL PROGRAM MANAGER: 

  • Implement standards that are in compliance with all policies for emergency shelter programs.
  • Ensure a comprehensive service delivery system for working with individuals/families is implemented
  • Insure that all staff orientation and training are provided 
  • Recommend hiring and discipline of all employees as appropriate
  • Represent the agency at community coalitions on housing and the Meriden/Middletown/Wallingford coordinated access network committee
  • Oversee the development and implementation of program budgets and ensure operations take place in a cost effective manner
  • Manage relationships with program funders
  • Build relationships with community partners to increase awareness of program activities and build capacity of programming
  • Insure health and safety through routine inspections and appropriate remedial action 
  • Prepare routine and special reports

Requirements

REQUIREMENTS OF RESIDENTIAL PROGRAM MANAGER:


Education: 

Bachelor’s Degree in Social Work or related field 


Experience: 

  • Minimum three years experience in social service/helping profession plus two years as a supervisor.
  • Residential program experience required. 
  • Evidence of maturity and experience necessary to assume responsibility and initiative for all aspects of program. 
  • Experience working with offenders preferred.

Job Skills: 

  • Excellent writing skills
  • Word processing skills
  • Excellent communication skills  
  • Ability to work with diverse populations
  • Knowledge of criminal justice system 
  • Computer skills, including Word and Excel

Licenses /certifications:

Current CT Drivers license / current CT required insurance / own transportation

 


EOE AA M/F/Vets/Disability

  

Benefits Include:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401(k) with matching contributions
  • Vacation Time
  • Personal Time
  • Sick Time
  • Holiday Pay

New Opportunities' mission is to improve the quality of life for economically disadvantaged individuals by providing the necessary resources to increase their standard of living, foster self-improvement, and maximize self-empowerment.


New Opportunities Inc. is the community action agency that serves Waterbury, Meriden, Torrington and 27 surrounding Connecticut towns. We offer a variety of social service programs designed to eliminate poverty and assist people in need.


Headquartered in Waterbury and the cities fourth largest employer, New Opportunities has additional offices in Meriden, Torrington, Danbury and Thomaston for the convenience of those they serve. Annually, more than 61,000 individuals benefit from programs offered at this agency, guided by the New Opportunities staff who helped them find the way to meet their needs.


In accordance with the mission of New Opportunities, the Agency aims to increase the self-sufficiency of its customers and support their move out of poverty toward a more middle-class lifestyle.


In 1964, the Agency incorporated as a private non-profit corporation in the State of Connecticut and is a tax-exempt 501 (c) (3) organization. With an annual budget for 2014 in excess of $41 million dollars, New Opportunities administers more than 50 social service programs targeted to the low-income, elderly and disabled communities.


While the range of programs is broad, they fall into one or more of the following categories:

  • Energy Assistance and Weatherization
  • AIDS / HIV Prevention
  • Fatherhood Initiative
  • Employment Education and Training
  • Child Welfare and Family Development Services
  • Early Childhood Education Programs
  • Elderly Services
  • Homeless Shelter and Transitional Housing
  • Ex-Offender Programs and Re-entry Services

Salary : $36

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