Order Fulfillment & Production Associate (Crystals & Wellness)

Order Fulfillment & Production Associate (Crystals & Wellness)

Location: Bridgeville, PA
Job Type: Full-Time (36–40 hours/week)
Work Hours: 8am to 4pm, Monday through Friday
Pay: $16.00 per hour

Company Overview

New Moon Beginnings is a small business offering handcrafted, earth-based energy products including crystals, candles, jewelry, and aromatherapy. We are known for our fast, accurate, and safe shipping, as well as our high quality products. We achieve this through a supportive, team-oriented work environment.

Values

Our core values at New Moon Beginnings drive us to work with purpose each day. If these statements do not strongly resonate with you, we are likely not the right company.

• I’m driven by the passion to help others.
• My reputation is important, and each of my actions reflect it.
• I proactively find how I can help and take action.
• I take responsibility for understanding my expectations and act to meet them.
• I understand that change is normal and I embrace it as an opportunity.

Position Overview

• Order Fulfillment (pick, pack, ship)
• Aromatherapy & Candle Production

Why This Role Matters

This role is essential to maintaining the quality and experience our customers expect. From accurate order fulfillment to carefully crafted products, your work directly impacts every order that leaves our space.

Who we’re looking for:

We are seeking a dependable and detail-oriented Order Fulfillment & Production Associate to support both daily order fulfillment and product production operations. This role is ideal for someone who enjoys hands-on work and being an integral member of a small and efficient team.

You will rotate between Order Fulfillment and Product Production tasks based on daily priorities.

You will be responsible for picking and packing orders while also assisting in the production of candles, aromatherapy products, and other handmade items.

This role requires a strong work ethic, ability to follow processes, and a proactive mindset.

Key Responsibilities

Order Fulfillment

• Follow management instructions to ensure a safe, smooth workflow and timely order processing.
• Conduct quality checks on products before packaging to maintain our high standards of accuracy.
• Pick, pack, and ship customer orders in a safe, accurate, and timely manner.
• Perform quality checks to ensure correct order items, quantities, and packaging.
• Move packaged orders to pickup bins.
• Prepare supplies for fulfillment by performing tasks such as restocking boxes, tape, bags, packaging materials, and more.

Production Support

• Prepare supplies for production by performing tasks such as wicking candle jars or tealights, folding tealight boxes, cleaning candle jars, and more.
• Prepare products for orders by performing tasks such as cleaning candle jars, labeling candle jars, and more.
• Follow recipes, processes, and instructions with precision and consistency.
• Assist in the production of Candles and Wax Melts.
• Assist in the production of Aromatherapy Sprays, Bath Salts, Oil Rollers, Bath Bombs, Herbs, and Soaps.
• Assemble, Label, and Pack Candles and Aromatherapy Products.
• Package and wrap candles for large volume shipments.

General Operations Support

• Maintain a clean, organized, and safe workspace.
• Restock inventory, packaging materials, and production supplies as needed.
• Communicate clearly with team members to achieve operations goals.
• Participate in general warehouse and workplace duties, including but not limited to cleaning work stations, organizing shelves, refilling or disposing of packaging materials, and maintaining a clean work environment.

Safety

• Read, understand, and stay informed of all safety procedures and best practices.
• Follow all workplace safety procedures and best practices.

Physical Requirements

• Must be able to work with scented items including but not limited to: essential oils, fragrance oils, soy wax, herbs, flowers, resins, and incense.
• Ability to frequently lift, carry, push, or slide items that weigh up to 50 lbs., including inventory, supplies, and order packages.
• Ability to stand and move around the workplace for 4 to 8 hours per shift.
• Ability to use hands for 4 to 8 hours per shift.
• Ability to use repetitive hand tasks for 4 to 8 hours per shift (e.g., packing orders, wicking tealights, wicking jars, making candles etc.).
• Involves working with materials such as essential oils, fragrance oils, soy wax, herbs, flowers, resins, and incense

Core Competencies & Traits

• Desires to receive clear direction and then execute.
• Strong attention to detail (critical for success in this role).
• Excited to learn and ask questions to better understand why, how, and what we do.
• Desires constructive communication.
• Ability to work efficiently while maintaining accuracy.
• Dependable and consistent with attendance and performance.
• Positive “we can do it” attitude.
• Team-oriented mindset.
• Willingness to learn and contribute across multiple operational capabilities.
• Ability to follow direction while also taking initiative when appropriate.
• Reliable, punctual, and dependable.
• Organized and safety-conscious.
• Strong work ethic with a “see it, do it” mentality.
• Gains satisfaction from accomplishing tasks and finishing projects.

Qualifications

• High school diploma or equivalent.
• Some warehouse, fulfillment, production, and/or operations experience.
• Safety Training is a plus.
• Interest in learning about crystals, candles, and handmade products is a plus.

Schedule & Hours

Non-Holiday Season:

• Monday – Friday, 8:00am – 4:00pm ET

Peak Holiday Season (Nov–Jan):

• Overtime required during Peak Holiday Season
• • Depending on business needs and order volume
• Monday – Friday, 8:00am – 6:00pm ET
• Some Saturdays required, 9am – 3pm ET