What are the responsibilities and job description for the Vice President of Programs position at New Moms?
About New Moms
At New Moms, we’re on a mission to empower young moms and their families to thrive and build brighter futures. Through innovative housing, job training, and family support programs, we serve hundreds of families each year across Chicagoland.
Position Summary
The Vice President (VP) of Programs provides leadership to all of New Moms’ direct service programs: Housing, Workforce Development, Family Support, Parent Education & Recruitment, and Mental Wellness. This position is a key member of the senior leadership team and provides strategic, operational, and cultural leadership to all direct service departments. This role ensures program excellence, alignment with organizational strategy, and a unified, coaching-based approach across sites. The VP partners closely with the Chief Impact Officer and collaborates with the VP of Learning & Impact to drive participant outcomes and organizational effectiveness.
Location: Main Office - 5317 W Chicago Ave, with regular travel to Oak Park and East Garfield Park locations.
Schedule: Full-Time, 40 hours/week. This position is eligible for a hybrid schedule with a minimum of 3 days/week on-site.
Starting Salary: $115,000 DOQ
What a Day Might Look Like
- Meeting with program directors to review participant outcomes, service quality, or staffing needs
- Reviewing program performance dashboards to identify trends and opportunities
- Collaborating with HR, Finance, or Contracts to align staffing, budgeting, and compliance
- Facilitating an Alumni Advisory Council meeting to elevate participant voice and strengthen programs
- Supporting onsite teams at the Austin, Oak Park, or East Garfield Park locations
- Representing New Moms at a community partner roundtable or funder meeting
- Advancing strategic initiatives, such as program integration, innovation projects, or staff development efforts
Key Responsibilities
Program Leadership & Oversight
- Provide strategic direction and vision for all direct service programs
- Ensure high-quality, equity-centered, and integrated service delivery
- Monitor program performance and use data to guide improvements
- Lead the Alumni Advisory Council and elevate participant voice
Staff Supervision & Development
- Hire, supervise, and develop Program Directors
- Model reflective, values-based leadership
- Foster collaboration, shared leadership, and professional growth
Operational Excellence
- Ensure program compliance, including Medicaid and contract requirements
- Partner with internal teams to strengthen systems, data, and reporting
- Manage departmental budgets and support efficient operations
Organizational Leadership & Representation
- Serve on the senior leadership team to shape strategy and culture
- Represent New Moms with funders, partners, and community stakeholders
- Support agency-wide initiatives, including equity, innovation, and staff wellness
You’ll Thrive in This Role If You Are:
- A mission-driven leader who values equity, dignity, and participant voice
- Skilled at leading leaders, especially directors and managers responsible for complex programs
- Able to balance big-picture strategy with day-to-day operational realities
- A supportive, reflective supervisor who builds trust and empowers teams
- Data-informed with a passion for improving outcomes through coaching and continuous learning
- Collaborative across departments and comfortable engaging funders, stakeholders, and partners
- Adaptable, steady, and energized by solving challenges in a dynamic environment
Qualifications
- Bachelor’s degree required; Master’s degree in Social Work, Public Administration, Nonprofit Management, or related field preferred
- More than 8 years of experience in human services
- More than 5 years of experience in senior nonprofit leadership overseeing multiple programs
- More than 5 years supervising manager or director-level leaders (supervising supervisors)
Skills
- Proven ability to manage program operations, compliance, and service quality
- Strong leadership and organizational skills
- Skilled communicator and relationship-builder
- Ability to balance strategic vision with operational details
- Deep commitment to racial equity, participant voice, and healing-centered care
- Comfortable working across departments, with funders and regulatory partners
Other Requirements
- Regular travel to program sites and partner locations in the Chicagoland area
- Evening and weekend availability
Work Environment: Must be able to sit/stand for up to 8 hours, walk stairs, and lift up to 30–40 lbs (or perform with reasonable accommodation). Work environments may vary.
Benefits & Perks: We care about the well-being of our team and are proud to offer a comprehensive and competitive benefits package, including:
- Medical insurance with generous employer contribution
- Dental and vision insurance
- Flexible Spending Account (FSA)
- Short-term disability, long-term disability, and life insurance – 100% employer-paid
- Employee Assistance Program (EAP) for free counseling and resources
- Generous paid time off, as well as 15 paid holidays and half days on Fridays during the summer
- 403b retirement plan with employer match
- Pre-tax transportation benefits
- Professional development stipends and support
- Free spiritual direction services
- For licensed employees, you will receive over 20 free CEUs during onboarding and regular free CEUs throughout employment. We will cover the cost of your social work (LSW or LCSW) or professional counselor (LPC or LCPC) state certification/renewal, and will provide licensure supervision hours for staff working towards licensure.
Salary : $115,000