What are the responsibilities and job description for the Temporary Doula position at New Moms?
About New Moms
At New Moms, we’re on a mission to empower young moms and their families to thrive and build brighter futures. Through innovative housing, job training, and family support programs, we serve hundreds of families each year across Chicagoland.
Special Note: New Moms’ offices are closed from December 24th - January 1st. Hiring updates and next steps will be provided starting the week of January 5th.
Position Summary
The Temporary Doula provides prenatal education, childbirth preparation, labor support, breastfeeding encouragement, and postpartum guidance through weekly home visits and group-based services. Doulas build strong, trusting relationships with families and serve as advocates during pregnancy, birth, and early parenting. This role includes significant travel, a rotating on-call schedule, and participation in a collaborative, mission-driven team. This is a temporary position intended to cover the caseload of an employee out on leave.
Location: Main Office - New Moms 5317 W Chicago Ave with significant time spent in the community
Schedule: Part-Time, 25-30 hours per week
Timeframe: February 16, 2026 through June 30, 2026
Hourly Wage: $23-$25/hour DOQ
What a Day Might Include
- Visiting a participant at home to discuss birth plans and teach comfort measures
- Attending a labor and delivery to provide continuous, non-clinical support
- Supporting a new parent as they navigate breastfeeding or early postpartum recovery
- Completing assessments and documenting services in agency databases
- Collaborating with Family Support Coaches, Mental Wellness staff, or hospital partners
- Checking in with participants through the New Moms app and responding to questions
- Participating in the on-call rotation and preparing for an upcoming birth
- Connecting a family with housing, mental health, or community resources
Key Responsibilities
- Provide labor and delivery support and conduct weekly prenatal and postpartum home visits, including occasional evenings and weekends.
- Complete required assessments, follow program curriculum, and deliver education on birth preparation, parenting, and child development.
- Offer emotional support and mental health case management, connecting families to internal and external resources.
- Maintain engagement with participants using digital tools, surveys, and communication platforms.
- Assist with participant and child transportation when approved.
- Partner with New Moms staff and community agencies to coordinate care and maintain strong referral relationships.
- Complete timely and accurate documentation in all required databases and support program compliance and retention.
- Uphold New Moms’ values and coaching model, maintain professional communication, and perform other duties as assigned.
You’ll Thrive in This Role If You Are:
- Calm, nurturing, and grounded in stressful or unpredictable situations
- Passionate about supporting young parents and advocating for birth equity
- Flexible and able to shift quickly between home visits, on-call needs, and documentation
- Skilled at building trust and working with diverse families
- Organized and comfortable using technology to stay connected and track services
- A strong communicator with a heart for coaching, educating, and empowering others
Qualifications
Education:
- High School Diploma or equivalent required
Plus:
- DONA certification and Parents as Teachers certification preferred
- Minimum 1 year of related experience preferred
- Experience supporting vulnerable populations, young parents, and families experiencing housing instability preferred
- Experience collaborating with local or state human service systems a plus
- Ability to use computers, Microsoft applications, and digital tools
Other requirements:
- Valid driver’s license, with safe driving record and valid insurance; Daily access to a reliable car required
- Must have the ability to be on-call for a minimum of 1 week a month for attendance of labor and birth of participants and cross-coverage of other Doula’s caseload; this includes after hours weekends and holidays as part of a rotating on-call team
Work Environment: Must be able to sit/stand for up to 8 hours, walk stairs, and lift up to 30–40 lbs (or perform with reasonable accommodation). The work environment may vary, including hospitals, homes, and birth centers, with fluctuating noise levels and temperatures.
Benefits & Perks: Temporary positions are not health benefit eligible. The following benefits apply to this position:
- Paid time off accrues based on hours worked
- Pre-tax transportation benefits after 90 days
- Professional development and free CEU opportunities
- Discounts on Bright Endeavors products
Salary : $23 - $25