What are the responsibilities and job description for the Studio Manager- Sales & Operations position at New Mom School?
Benefits:Opportunity for advancementTraining & developmentWellness resourcesLocation: Hybrid, in-person several times a week in our studio on Larchmont Blvd. Hours: 15-25 hours/weekRate: Starting at $30/hr, with room for growthThe New Mom School provides expert-led education, connection, and community for new mothers and their babies from 0-12 months. Our programs combine evidence-based information, emotional support, and real connection in a welcoming, mom-centered space. The in-person classes are a safe space for moms to share experiences, get expert advice, and meet other local moms who get it.Were seeking a proactive, detail-loving Studio Manager to keep the wheels turning as we prepare to open our new studio in Larchmont Village. If you thrive on organization, clear communication, and compassionate service to new familiesthis role is for you.What Youll DoDailyStudio Management: Ensure the studio is always stocked, clean and ready.Lead Follow-up: Call each person who expresses interest within 24 hours.Registration Monitoring: Track sign-ups, waitlists, and questions; flag trends.WeeklyVisiting Expert Coordination: Send reminder emails to visiting experts, confirm logistics, manage calendar invites.Client Touchpoints: Book appointments/tours, follow up with warm leads (Momence IG DMs), continue to mine our leads list for potential sales opportunitiesInbox & Voicemail: Triage and reply to emails/DMs/voicemails with warmth and clarity; escalate when needed.Monthly / OngoingClass Operations in Momence: Build/maintain schedules, manage class sequences (reminders, homework emails), update comms.Grassroots Events: Support planning and on-site needs for pop-ups, Open House events, and community activations.Accounting Support: Coordination with our bookkeeper on payroll and/or invoices.Staff Support: Coordinate instructor needs, collect availability, and share updates.What Youll BringComfortable with software like Google Workspace (Sheets/Docs/Drive), Canva, and Momence (or eager to learn fast).Excellent written communication; kind, concise, and on-brand.Systems thinker: you love checklists, templates, and making things repeatable.Reliable and self-directedcomfortable owning deadlines without micromanagement.Familiar with postpartum life or passionate about supporting new families.Why Youll Love ItCreate meaningful community impact.Join a warm, mission-driven team serving families during a life-changing season.Opportunity to grow your scope as we scale.