Enrollment Manager

Benefits:

• Bonus based on performance
• Flexible schedule
• Training & development
  
  
  

New Mom School is seeking an Enrollment Manager to help guide prospective moms from initial inquiry to enrollment in our programs. This is not a cold-calling or high-pressure sales role. We are looking for someone who enjoys building relationships, following up consistently, uncovering needs, and helping families find the right support during pregnancy and early motherhood.

The ideal candidate is organized, proactive, comfortable having conversations by phone, text, and email, and genuinely enjoys helping people make decisions that improve their lives.

Responsibilities

• Follow up with new leads who inquire about New Mom School programs
• Conduct phone consultations with prospective customers
• Manage lead communication through phone, text, email, and CRM tasks
• Consistently execute follow-up sequences to maximize enrollment opportunities
• Track lead activity and maintain accurate CRM records
• Identify enrollment opportunities and guide prospects through the decision-making process
• Re-engage inactive leads and nurture long-term prospects
• Support retention and re-enrollment outreach with existing studio customers when needed
• Collaborate with studio owners and the corporate team to ensure a positive customer experience
• Provide regular reporting on lead activity, conversions, and sales performance
  
  
  

What We're Looking For

Required:

• Previous sales, customer service, enrollment, admissions, membership, or client relationship experience
• Strong verbal and written communication skills
• Comfortable making outbound calls and following up consistently
• Highly organized and self-motivated
• Ability to work independently in a remote environment
• Strong follow-through and attention to detail
  
  
  

Preferred:

• Experience in wellness, fitness, education, healthcare, childcare, community-based businesses, or membership sales
• Experience using a CRM
• Experience working with mothers, families, or parent-focused businesses
• Bonus if you are an alumni of our program
  
  
  

Who Will Thrive in This Role

This role is a great fit for someone who:

• Loves connecting with people and building trust
• Enjoys helping customers make confident decisions
• Believes follow-up is a service, not a nuisance
• Is motivated by results but doesn't rely on aggressive sales tactics
• Wants meaningful, flexible work that supports families during an important stage of life
  
  
  

Compensation/Job Details

• This job is fully remote but candidates must be located in Pacific Time Zone
• The Enrollment/Sales Manager will oversee leads for 2 studios: New Mom School South Bay & Peninsula
• Hourly compensation plus performance-based bonus opportunities
• Approximately 15-25 hours per week with flexible scheduling
• $25/hour commissions bonus opportunities
  
  
  

About New Mom School

New Mom School provides education, support, and community for mothers during pregnancy and the first year postpartum. Through expert-led classes and meaningful connections, we help moms navigate one of the most important transitions of their lives with confidence and support.

This is a remote position.