What are the responsibilities and job description for the Help Desk Support Technician position at New Millennium Consulting?
Job Details
One of our clients is looking for a Help Desk Support Technician.
Hourly: $35 - $40 per hour
Duration: 2-4 months (possibility of extension)
Project Scope:
- Total devices: Approximately 2,000 laptops and desktops requiring replacement.
- Phase 1: Utilize 600–700 newly purchased devices, image them, load required applications and deploy them to end-users across the campus.
- Phase 2: Retrieve legacy devices from end-users, re-image them, and use these devices to replace the remaining systems.
Responsibilities:
- Imaging devices using SCCM.
- Loading required applications.
- Swapping devices at end-user locations.
- Verifying functionality and providing light end-user troubleshooting/support as needed.
- Managing legacy devices and ensuring proper re-imaging in the staging area.
Must-to-Have Skills:
Technicians must have skills in SCCM and Active Directory (AD) systems for imaging and deployment tasks.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $35 - $40