What are the responsibilities and job description for the Operations Coordinator position at New Millennium Academy?
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Organizational Description
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New Millennium Academy (NMA) is a Hmong charter school, and its mission is to prepare learners for life by engaging them in high academic achievement and fostering cultural pride and identity. NMA’s vision is to develop global leaders who transform the world.
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Culture of Learning
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Every scholar has the right to learn, be engaged, and grow in a healthy school environment. As such, NMA fosters a culture of learning that embraces every scholar’s strengths and seeks employees who will optimistically and confidently participate in this culture of learning.
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Core Principles:
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Aim for high academic achievement.
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Embrace cultural pride and identity.
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Model the way.
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Understand how data drives decisions.
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Have high expectations.
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Create a socially/emotionally supportive learning environment.
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This position will be eligible for the following benefits:
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Medical Insurance
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Health Savings Account (HSA)
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Dental Insurance
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Vision Insurance
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Short-Term Disability (STD) & Long-Term Disability (LTD)
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Life Insurance
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Paid Time Off (PTO)
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10 Paid Holidays
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PERA/TRA Pension
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457b Retirement Plan
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Pet Insurance
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PRIMARY FUNCTION OF THE POSITION
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Under the supervision of the Office Manager, the Operations Coordinator will support daily logistics for the front office, transportation, attendance and other operational areas to help maintain a safe, friendly and professional school environment.
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The Operations Coordinator must demonstrate a strong work ethic, have integrity, and is accountable to his/her actions. He/she will align himself/herself with NMA’s core principles and understands the unique challenges of an immigrant and refugee community. A successful Operations Coordinator will also have experience in a high performing fast paced environment.
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POSITION SPECIFICATIONS
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School Operations & Logistics
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Support daily school operations including arrival/dismissal, safety drills, and lunch procedures
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Monitor and replenish inventory of supplies, uniforms, equipment, and forms
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Manage delivery of materials, shipping, and mail handling
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Assist in ensuring the building is clean, safe, and organized for staff and students
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Help maintain accurate operational records and logs (e.g., visitor sign-in, maintenance, deliveries)
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Student Information & Systems
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Support data entry and accuracy in student information systems (e.g., attendance, enrollment)
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Maintain and update rosters, schedules, and directories in coordination with leadership
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Assist with new student onboarding packets and withdrawal documentation
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Transportation
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Coordinate student transportation systems including bus schedules, rider lists, and communication
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Coordinate daily arrival/ dismissal for parent pick-up and vans
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Serve as a liaison between families and transportation vendors to resolve issues
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Oversee all transportation requests including field trips, after school, sports, summer school, and special events.
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Coordinate student lunch counts with Kitchen Manager for field trips
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Communicate with all parties involved regarding transportation requests
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Coordinate annual bus safety training for all students and new scholars
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Respond to and investigate accidents involving NMA vehicles and student transportation
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Event & Space Coordination
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Provide logistical support for school events, professional development days, and family nights
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Set up spaces, signage, and materials needed for school-wide events or meetings
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Manage reservation and scheduling of shared spaces, including conference and multi-purpose rooms
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Communication & Support
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Communicate effectively with staff, students, and families regarding operational matters
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Support front office as needed, including phones, student needs, and visitor check-in
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Maintain professionalism, responsiveness, and confidentiality in all interactions
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