What are the responsibilities and job description for the Claims Administration Intern position at New Mexico Mutual?
Description
Job Title: Claims Administration Intern
Department: Claims Administration
Reports to: Claims Administration Supervisor
Position Summary
The Claims Administration Intern will play a crucial role in maintaining efficient operations within a high-volume, fast-paced environment. The primary responsibilities will involve administrative support tasks including scanning, importing documents, data entry, responding to internal and external customer requests and managing various other claims-related processes. The Claims Administration Intern will perform other clerical and administrative duties to help ensure smooth workflow and productivity.
Essential Functions
Job Qualifications
Education
Pursuing a bachelor’s or master’s degree.
Experience
Demonstrated proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Values And Mission
Adheres to New Mexico Mutual’s values and mission by demonstrating Service Excellence, Trust, Ownership, One Team and Boldness in thought and action.
Positive Attitude
Develops and maintains positive working relationships with team members, customers, coworkers and Management by demonstrating effective communication and collaborative skills.
Working Conditions
Job Title: Claims Administration Intern
Department: Claims Administration
Reports to: Claims Administration Supervisor
Position Summary
The Claims Administration Intern will play a crucial role in maintaining efficient operations within a high-volume, fast-paced environment. The primary responsibilities will involve administrative support tasks including scanning, importing documents, data entry, responding to internal and external customer requests and managing various other claims-related processes. The Claims Administration Intern will perform other clerical and administrative duties to help ensure smooth workflow and productivity.
Essential Functions
- Sort, scan, classify incoming documents, ensuring accurate data entry and seamless integration into our software systems.
- Prepare and scan documents into the imaging system, providing quality assurance for all documents scanned.
- Coordinate accommodations for injured workers.
- Enter new First Reports of Injury information accurately into claim system.
- Contact insured or other involved individuals to obtain any missing claim information.
- Copy and organize large volume files for transmission to legal counsel or others as appropriate.
- Create provider letters
- Create files for Nurse Case Managers
- Other related duties as assigned by supervisor.
Job Qualifications
Education
Pursuing a bachelor’s or master’s degree.
Experience
- You’re highly motivated and you work well in a close-knit, collaborative environment.
- You know how to use information technology, data and other resources to identify solutions and innovations.
- Highly motivated individuals that work well in a team environment.
- Think strategically and critically.
- Leverage information technology, data and other resources to identify solutions and innovations.
- Hold a strong desire and curiosity to learn the insurance business.
- Demonstrate and develop excellent written, verbal and interpersonal communication and professional skills.
- Are compatible with New Mexico Mutual's Corporate Values.
Demonstrated proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Values And Mission
Adheres to New Mexico Mutual’s values and mission by demonstrating Service Excellence, Trust, Ownership, One Team and Boldness in thought and action.
Positive Attitude
Develops and maintains positive working relationships with team members, customers, coworkers and Management by demonstrating effective communication and collaborative skills.
Working Conditions
- NEW MEXICO MUTUAL maintains general office conditions with light demands.
- Employees of NEW MEXICO MUTUAL adhere to all safety rules and regulations including building security.
- Employees participate in ensuring safe and efficient operating conditions that safeguard employees and facilities.
- NEW MEXICO MUTUAL maintains a drug free environment; drug testing prior to employment as well as upon a work-related accident.
- Exposure to VDT screens.