Account Executive, New Mexico Goatheads

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Travel to service areas to represent the company and achieve the assigned goals.

• Performs outside sales/customer request responsibilities by in-person visits, telephone, mail and e-mail.

• Meet and exceed required outbound sales activity, including making 70 calls daily, to sell Season Ticket Memberships, partial season plans, group tickets, premium seating, and other ticket products and experiences.

• Build relationships with prospective clients while providing excellent service to current ticket holders and accounts.

• Connect with prospective and current buyers through face-to-face meetings, virtual appointments, phone calls, emails, text messages, LinkedIn, seat visits, arena tours, and other sales opportunities.

• Meet and exceed individual sales goals established by management.

• Educate prospective buyers and fans about the New Mexico Goatheads, available ticket options, and the experience of attending Goatheads hockey at the Rio Rancho Events Center.

• Consistently prospect for new business opportunities and develop lead lists through research, networking, referrals, and community outreach.

• Develop a strong understanding of Goatheads ticket products, pricing, seating locations, membership benefits, promotions, and other available experiences.

• Maintain accurate and detailed records of all sales activity, communication, and account information within the organization’s CRM and ticketing systems.

• Provide excellent customer service throughout the sales process and assist current ticket holders with questions and account needs.

• Attend and work all New Mexico Goatheads home games, as well as select team events, networking opportunities, and community events.

• Represent the New Mexico Goatheads and the organization in a professional and positive manner.

• All other duties as assigned.

PREFERRED QUALIFICATIONS:

• College degree preferred.

• Previous sales experience is preferred but not required.

• Ability to work effectively in a fast-paced and team-oriented environment.

• Comfortable making 70 outbound phone calls daily and consistently prospecting for new business.

• Strong verbal and written communication skills.

• Comfortable communicating and building relationships with customers over the phone and in person.

• Strong organizational skills and attention to detail.

• Self-motivated, goal-oriented, and able to manage multiple priorities.

• Knowledge of Microsoft Office programs required.

• Previous customer service experience preferred but not required.

• Ability to work non-traditional hours, including evenings, weekends, home games, and team events.

The New Mexico Pro Hockey club is an equal opportunity employer. A diverse workforce representing varied backgrounds, perspectives, and experiences is key to delivering on our business promise to our fans and the communities we serve. All qualified candidates are welcome to apply. If you are disabled as defined by the Americans With Disabilities Act and require a reasonable accommodation in order to complete your online application, including making a change to the application process. 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the job.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!