Sportsbook Part Time Cashier

Position Summary:

Reporting to the Sports Betting Supervisor and Sportsbook Manager. The Sports Betting Cashier is responsible for an efficient and timely exchange of cash in the form of wagers from patrons. This position is responsible for supporting the Sports Betting operation by selling tickets, as well as providing information to enable guests to wager on various sporting events. The Sports Betting Cashier pays winning Sports Wagering tickets. The Sports Betting Cashier receives bets from patrons in a fast paced environment. This interaction between customer and Sports Betting Cashier is pivotal and must be done in a professional and courteous manner. Information must be entered into the World Till (IGT) system accurately. This position places an emphasis on the ability to deliver superior customer service and till accuracy while working in a fast-paced environment.

Essential Duties and Responsibilities:

• Provide prompt, courteous and accurate service to customers, utilizing the highest degree of skill in processing wagering tickets. 
• Utilizes Spotlight on Success service standards to provide exceptional customer service to customers.
• Cashiers need to be aware of Monitored Customer (MC) limits and when to notify a Supervisor of any players with wagers requiring a tracking number.
• Accurately accounts for all cash received. Ensures all voids, cancellations, winning and losing tickets are processed properly.
• Knows all terms and conditions pertaining to sports wagering.
• Must be fully aware of the markets offered to patrons in the Sportsbook.
• Reports any safety concerns to assigned Supervisor.
• Remains alert for Responsible Gaming, Anti-Money Laundering, and other regulatory issues. Should this occur, this must be reported promptly to the Supervisor.

• Remains focused when processing patron’s wagers to avoid inaccuracies.  
• Answers guest questions courteously and informatively while using brief expressions of goodwill to deliver superior guest service.
• Takes part in any necessary training programs.
• Does not show any favoritism or “rooting” interest in any particular team or game.
• Cleans up work area, helps maintain facility cleanliness and performs other duties as assigned.

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

          Education and/or Experience:

High School Diploma and/or Associate’s Degree and/or Bachelor’s Degree with strong mathematical skill set. Must be 21 years of age.

Special Qualifications:

Strong background and in-depth knowledge of the industry and wagering process a must.

Ability to thrive in a fast-paced, team-oriented environment.

Interpersonal and communication skills; ability to act professionally and confidently interact with all constituents.

Demonstrates poise, tact, judgment and diplomacy.

Ability to work flexible hours including nights, weekends and holidays as needed.

Language Skills:

Basic language skills apply.

Mathematical Skills:

Math skills apply in certain circumstances.

Reasoning Ability:

Common sense reasoning in a variety of situations.

Physical Demands:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to talk or hear.  The associate is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel object, tools or controls.  The associate is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.  

The work hours include weekdays, evenings and nights, weekends, holidays.

Certificates and Licenses:

• Must be authorized to work in the United States.
• Must have or be able to obtain a N.J. Gaming License and satisfy all regulatory requirements.
• Must be able to obtain a NJ racing license.
• Must be able to pass background suitability investigation.
• Must be able to pass initial drug screening.
• Must have or be able to obtain an EIN# through the IRS.