What are the responsibilities and job description for the Dispatcher position at New MBT Inc?
New MBT Inc. is an asset based carrier specializes on the timely, protected distribution of temperature-controlled goods. New MBT Inc. is family owned business and has been in industry over 20 years with its head office in Auburn, WA.
Job Summary
We are seeking a dedicated and detail-oriented Dispatcher to join our logistics team. The ideal candidate will be responsible for coordinating transportation operations, ensuring timely delivery of freight, and maintaining effective communication with drivers and customers. This role requires strong analytical skills, proficiency in transportation management systems, and the ability to multitask in a fast-paced environment.
Responsibilities
- Coordinate and schedule transportation activities to ensure efficient delivery of goods.
- Utilize GIS and GPS technologies to optimize routing and monitor fleet movements.
- Manage transportation planning and logistics to enhance supply chain efficiency.
- Maintain accurate records of shipments, including data entry into Oracle Transportation Management and SyteLine systems.
- Communicate effectively with drivers, customers, and suppliers via multi-line phone systems to provide updates and resolve issues.
- Analyze transportation data to identify trends and improve operational performance.
- Oversee shipping & receiving processes to ensure compliance with company policies.
- Collaborate with third-party logistics (3PL) providers to streamline operations.
- Ensure proper fleet management practices are followed for vehicle maintenance and compliance.
Requirements
- Proven experience in dispatching or a related field within logistics or transportation management.
- Strong knowledge of transportation management systems, including Oracle Transportation Management and AS400.
- Familiarity with GIS, GPS, supply chain processes, and freight operations is highly desirable.
- Excellent communication skills with a focus on phone etiquette and customer service.
- Strong typing skills for accurate data entry and record keeping.
- Ability to analyze data effectively to support decision-making processes.
- Experience with shipping & receiving operations is a plus.
- Must be detail-oriented with strong organizational skills to manage multiple tasks efficiently. Join our team as a Dispatcher where you will play a crucial role in ensuring the seamless operation of our logistics services!
Job Type: Full-time
Pay: $23.52 - $30.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $24 - $30