Thrift Store Associate

Position Description

Thrift Store Associate

Summary:

The Thrift Store Associate is responsible for assisting customers as they shop within the store. The duties include greeting customers, answering questions related to the merchandise, store policies and our Mission.

Essential Duties and Responsibilities:

• Customer Service: Providing excellent customer service.
• Cash Register Procedures: Follows all cash register operating procedures. Handles cash, credit cards, and other register transactions.
• Follow opening and closing procedures – may be responsible for opening and/or closing the store in place of the Store Manager.
• Pricing and Sorting – Each employee is assigned a general merchandise area and required to learn and follow the pricing guidelines for that area.
• Product Knowledge: Each associate should know the location of merchandise on sales floor, what we do and don’t carry, and be aware of current in-store sales and promotions.
• Stock/Rotation: The associate stocks the sales floor with priced merchandise, placing it in proper location. Moving and lifting furniture, required, Must be willing to lift up to 50 lbs.
• Donation receiving: the associate receives donations from donors and records the receipt of items.
• Loss prevention and dressing room monitoring: the associate follows store policy and procedures for shrinkage prevention. This includes, but is not limited to, bag checking, greeting customers, and reporting unusual behavior to the manager.

Qualifications:

• High School Diploma, GED or equivalent education required. Bachelor’s Degree or equivalent preferred.
• Good interpersonal communication skills
• Strong sales abilities
• Physical ability to occasionally lift and/or move up to 50 pounds.
• Excellent communication and customer service skills required.
• Ability to exercise good judgment and sound decision-making required.
• Strong work ethic
• Basic technology skills including proficiency with Microsoft Office Suite, Windows operating systems and ability/willingness to learn other database management systems.

Competencies:

• Ethical Conduct
• Decision-Making/Problem-Solving
• Customer Service
• Communication Proficiency

Physical Demands:

While performing the functions of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, talk or hear; frequently required to Lift up to 50lbs, stoop, kneel, crouch, or crawl; and occasionally required to climb or balance, Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment:
While performing the functions of this job, the employee is occasionally exposed to work near moving mechanical parts, outdoor weather conditions including extreme heat or cold weather; occasionally exposed to work in high, precarious places, fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually moderate.

Position Type/Expected Hours of Work: This position operates during standard business hours with flexibility for early morning, evening and/or weekends to best meet organization needs.

Other Duties: Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Employee signature below constitutes an understanding of the requirements, essential functions, and duties of the position.

Employee: _____________________________________________ Date: __________________

Classification: Non-Exempt
Reports To: Store Manager
Date: Effective 05/12/2025

5/2025

New Life Furniture, Inc. | 11335 Reed Hartman Hwy Suite 134 | Cincinnati, Ohio 45241 | (513) 313-0530

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Job Type: Part-time

Pay: $13.00 - $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Night shift

Ability to Commute:

• Cincinnati, OH 45241 (Required)

Ability to Relocate:

• Cincinnati, OH 45241: Relocate before starting work (Required)

Work Location: In person

Salary : $13 - $15