What are the responsibilities and job description for the Enhanced Care Management (ECM) Case Manager position at New Life Discovery Project, Inc.?
About Us: We are a Community Support company that provides transitional housing to the underprivileged population. We are dedicated to whole-life health and well-being. We offer comprehensive support to help individuals turn their lives around through individualized care and community services. We are currently seeking a dedicated and compassionate ECM Case Manager to join our team.
Job Description:
As an ECM (Enhanced Case Manager), you will play a crucial role in helping our clients manage their health and well-being. You will work closely with clients to develop and implement individualized care plans, ensuring they receive the necessary services and support. Your primary responsibilities will include:
Key Responsibilities:
- Outreach and Engagement:
- Locate, contact, and engage members identified as candidates for ECM using various strategies, including in-person meetings and digital communications.
- Conduct outreach and engagement in a culturally and linguistically appropriate manner.
- Document all outreach and engagement attempts and share relevant information with health plans.
- Comprehensive Assessment and Care Management Planning:
- Conduct comprehensive assessments to identify clinical and non-clinical needs.
- Develop and maintain individualized, person-centered care plans in collaboration with members and their support systems.
- Regularly reassess and update care plans based on changes in members’ needs.
- Enhanced Coordination of Care:
- Assist members in navigating health, behavioral health, and social service systems.
- Maintain regular communication with members’ care teams and coordinate appointments and transportation as needed.
- Monitor referrals and ensure continuous, integrated care.
- Health Promotion:
- Provide health education and coaching to members and their support systems.
- Support members in making healthy choices and managing their health conditions.
- Link members to resources for smoking cessation, chronic condition management, and other health-related services.
- Comprehensive Transitional Care:
- Facilitate smooth transitions between different care settings, such as hospitals and nursing facilities.
- Develop and update transition plans and coordinate post-discharge support services.
- Educate members on self-management and medication management.
- Member and Family Supports:
- Document and communicate with members' families and support systems as needed.
- Provide education and resources to support members' health goals and treatment adherence.
- Ensure members and their families have access to and understand their care plans.
- Coordination of and Referral to Community and Social Supports:
- Identify members’ needs for community and social services, such as food assistance or housing support.
- Make appropriate referrals and follow up to ensure members receive necessary services.
Qualifications:
- Background in social work, psychology, or a related field is helpful but not required.
- Experience in the fields of social work or case management is a plus.
- Strong understanding of medical, behavioral, and social determinants of health.
- Ability to use or learn electronic health records.
- Strong determination to learn and adapt in a dynamic environment.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a multidisciplinary team.
- Valid driver's license and reliable transportation.
Skills:
- Strong organizational and time-management skills.
- Empathy and compassion for working with diverse populations.
- Ability to develop and implement effective care plans.
- Knowledge of community resources and social services.
- Problem-solving and critical-thinking abilities.
- Ability to educate and support clients and their families.
Benefits:
- We provide medical, dental, vision insurance, life insurance
- 40 hours of vacation time (usable after the first 6 months)
- 401k plan (after 1 year)
- Job Type: Full-time
- Pay: $24.00 - $26.00 per hour
Schedule:
- Monday to Friday
Work Location: In person
Job Type: Full-time
Pay: $24.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Ability to Commute:
- Redding, CA 96001 (Preferred)
Ability to Relocate:
- Redding, CA 96001: Relocate before starting work (Preferred)
Work Location: In person
Salary : $24 - $26