Shelter Custodial Lead

Description

Shelter Custodial Lead Job Description

Position: Shelter Custodial Lead

Full-time/Part-time: Full-time, Monday - Friday, 7:30 am - 4 pm,  with rotational weekends.

Department: Operations

Reports to: Facilities Manager

FLSA Classification: Non-Exempt

Starting Hourly Wage: $20/hour

Summary

The Shelter Custodial Lead is responsible for maintaining a clean, safe, and welcoming environment throughout the New Life Center while providing oversight, guidance, and training to shelter guests who are assigned to daily cleaning or maintenance chores. This role combines hands-on custodial work, light duty maintenance, and leadership responsibilities to ensure that both cleanliness standards and guest participation goals are being met.

Essential Responsibilities

Essential Function 1: Custodial Duties

• Perform daily cleaning tasks as assigned by the facilities manager including sweeping, mopping, vacuuming, dusting, disinfecting, trash removal, restroom cleaning, etc.
• Maintain floors, windows, and surfaces in a sanitary and presentable condition.
• Monitor and restock cleaning supplies, paper products, and hygiene items throughout the shelter.
• Monitor custodial supply inventory and order as needed.
• Conduct routine inspections to identify and address custodial needs promptly.
• Follow proper procedures for handling cleaning chemicals and equipment and use proper lifting techniques.
• Maintain cleaning equipment and storage areas in an orderly condition.
• Assist with and help direct volunteer groups with various projects.

Essential Function 2: Light Duty Maintenance/Grounds

• Perform basic repairs such as replacing light bulbs, clearing clogged drains, replacing air filters, etc.
• Monitor building systems and report major maintenance issues to the facilities manager.
• Assist in maintaining the grounds throughout the year such as mowing, trimming and snow removal.

Essential Function 3: Oversee Work Therapy

• Assign daily and weekly chores to shelter guests as part of the work therapy program.
• Provide instruction and demonstrations to ensure tasks are completed to shelter standards.
• Monitor guest performance, give constructive feedback, and encourage personal responsibility.
• Maintain records of guest participation by completing the work therapy sheet daily

Position Reports to Edward Jacob, Facilities Manager

This Job Description identifies the major responsibilities of this job.  It does not include all aspects of the position such as the potential additional duties assigned by the Operations Director, the requirement for flexibility in helping others, or the highly valued team-oriented approach used for the overall benefit and success of New Life Center.

Qualifications

Personal:

• Personal, evident, growing relationship with Jesus Christ.
• Compassionate heart for those in need.
• Willingness to serve others.
• Desire to see the lost come to Christ.
• Ability to work respectfully with individuals experiencing homelessness.

Required Education and Experience:

• High School Diploma or GED.
• Knowledge of simple maintenance practices and procedures.
• Knowledge of caring for and maintaining vegetation.
• Basic understanding of cleaning procedures, equipment, and leadership skills.

Additional Eligibility Requirements:

• Ability to pass a pre-employment drug test and background check.
• Possess a valid driver’s license, up-to-date proof of insurance, and a driving history in accordance with insurance carrier requirements.
• If in recovery, a minimum of one year of sustained recovery with active participation in a 12-step program is required; two or more years is preferred.

Working Environment:

• Must be in good physical condition.
• Ability to stand for extended periods of time as well as kneel, crouch, crawl, etc.
• Ability to walk up and down flights of stairs multiple times during work shift.
• Able to climb a ladder and work at heights of up to 35’.
• Ability to lift up to 75 lbs.
• Ability to work in extreme weather conditions, hot or cold.

Skills:

• Strong communication and leadership skills.
• Excellent interpersonal, verbal, and written communication skills.
• Must exhibit good judgement, sensitivity, and compassion.
• Must be able to work well with others and exhibit a positive, professional, and friendly disposition.
• Must demonstrate a strong work ethic with consistent attendance and punctuality.
• Must be able to problem solve alone as well as with others.
• Must have the ability to work as a team.
• Ability to multitask efficiently.
• Adapts positively to continuous change and maintain flexibility.
• Willingness to learn.
• Ability to take constructive criticism.
• Ability to organize and prioritize duties.

Salary : $20