What are the responsibilities and job description for the Front Desk Administrative Assistant position at New Level Resources?
Title: Front Desk Administrative Assistant
Compensation: $21-$23 per hour
Schedule: Full-Time
7:30 - 4 p.m. Tuesday - Thursday
9:30 - 5:30 p.m. Friday - Saturday
Location: Los Angeles, CA
Nazareth House is seeking a dependable and service-oriented front desk administrative assistant to support daily administrative, business office, and front-of-house operations within our residential care community. This role is ideal for a highly organized professional who excels in customer service, administrative coordination, and compliance support while serving as a key point of contact for residents, families, visitors, vendors, and staff. This position is located at the front desk.
What You’ll Do:
Serve as a primary point of contact for residents, families, visitors, and vendors, ensuring a welcoming and professional front office experience.
Act as the Executive Director's right hand by providing daily administrative support and assisting with special projects and operational priorities.
Manage front desk operations during scheduled business hours, including answering phones, greeting visitors, monitoring facility access, and maintaining a professional reception area.
Support licensing visits by preparing documentation, assisting inspectors, and coordinating information requests.
Maintain confidential employee and resident records in compliance with organizational and regulatory requirements.
Support HR functions including onboarding, ensuring new hire paperwork is complete and signed, maintaining personnel files, and tracking required documentation.
Assist employees with timecard corrections, including missed punches and meal premium adjustments, and collect signed timecards for payroll processing.
Distribute employee paychecks and assist with payroll-related administrative tasks.
Coordinate admissions inquiries by responding to initial calls, collecting prospective resident information, and entering leads into ECP.
Prepare, scan, email, and mail business correspondence, invoices, reports, and other documentation to vendors, representatives, and external partners.
Maintain organized filing systems, databases, mail distribution, and general office operations.
Schedule appointments, transportation, meetings, and other administrative activities when needed.
Assist with events, Dining Services documentation, staff scheduling records, and training logs.
What You’ll Need to Succeed:
Administrative, business office, or account coordination experience required.
Strong customer service, professionalism, and communication skills.
High level of confidentiality, discretion, and attention to detail.
Strong organizational and multitasking abilities in a fast-paced environment.
Proficiency in Microsoft Office and standard office systems.
Healthcare, assisted living, or elder care experience preferred.
Valid driver’s license, background clearance, and ability to complete required training.
Within the first 60 days of employment, successfully complete licensing training to become the primary administrative liaison during licensing surveys and regulatory visits, assisting with documentation requests and ensuring survey readiness.
What Nazareth House – Los Angeles Offers You:
Comprehensive health, dental, and vision coverage
401(k)/403B retirement plan
Company paid Life Insurance coverage
Generous Paid Time Off
Paid Sick Leave
6 paid Holidays
Paid Leave (Jury Duty, Bereavement leave, etc.)
Opportunities for career growth and professional development within a supportive workplace.
Meaningful work that makes a positive difference in the lives of both residents and staff.
A compassionate and inclusive work environment that fosters teamwork and collaboration.
Compensation: $21-23 per hour
Compensation will be determined by a number of factors including educational background and experience.
About Nazareth House:
At Nazareth House, our commitment goes beyond physical space. Established in 1951 by the Sisters of Nazareth, both the sisters and our staff share a dedicated commitment to providing a safe and loving atmosphere where seniors are encouraged to maintain their independence. Our community offers a variety of care levels tailored to residents’ changing needs. We take pride in providing diverse living options, from independent living to residential care, and a dedicated Care Center for evolving needs.
For more information about the company, please visit our website: https://www.sistersofnazareth.com/service/nazareth-house-los-angeles/.
Please note: We are not accepting phone inquiries regarding the status of applications. Only qualified candidates will be contacted. Additionally, we are not working with agencies or third-party recruiters at this time. Thank you for your understanding.
Nazareth House – Los Angeles provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Nazareth House – Los Angeles complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Please note that employment with Nazareth House – Los Angeles is strictly on an at-will basis.
Salary : $21 - $23