Operations Manager

What Sets Us Apart

Our company and our culture make our moving company a fantastic place to work. Here’s why:

• We're serious about our treating “Our People” the right way. Nothing is worth doing if it means sacrificing our values.
• We're serious about growth. We’ve been nominated to Birmingham Business Journal's Fast Track award three times, and we've been awarded Auburn University’s Top Tiger nomination twice.
• We're serious about making money. This aim enables us to bless our team members and to grow their earnings, benefits, and lifestyle.
• We're a team. We have common goals for our company, and everyone works together to achieve these goals - from movers to managers.

Responsibilities

• Control gross profit of your location by maximizing revenue growth and maximizing the efficiency of resources utilized.
• Allocate personnel, trucks, and materials to fulfill jobs.
• Recruit and train movers, and ensure a top-notch customer experience by maintaining an experienced and well-trained workforce.
• Actively manage movers and drivers by encouraging positive behaviors and reprimanding inappropriate behavior.
• Promote mover safety, safe driving practices, and fleet safety.
• Learn how to utilize New Latitude’s customer resource management platform.
• Provide accurate moving and storage estimates for household and commercial relocation.
• Manage warehouse operations and inventory.
• Communicate promptly and effectively with the main office.
• Perform commercial, residential, and collegiate jobs as needed.

Qualifications

• Detail-oriented mindset: Our jobs, scheduling, and operations have massive amounts of information associated with them. It requires intense attention to detail to make sure that information is accurate.
• Consistent follow-through: When you say something will get done, we expect you to get it done well and in a timely manner.
• Effective communication skills: You have to be able to communicate expectations and details to both workers and customers. You should be an assertive, clear, and accurate communicator.
• Creative problem-solver: Due to the dynamic nature of our schedule and company culture, you must be capable of making decisions quickly to solve problems.
• A driven self-starter: Your success depends on your daily drive to grow and improve your location.

Benefits

• Competitive, industry-leading pay
• Investment Matching
• Generous/flexible PTO structure
• Free access to financial counseling and wellness programs
• Access to healthcare, dental and vision insurance

Compensation

Pay: $50,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental Pay:

• Commission pay