Electrical Coordinator

Energize your future and join our team as we pursue a reliable, sustainable, cleaner energy future. At our Fortune 1000 diversified energy company, you’ll find a friendly, community-minded environment, with flexible work schedules, opportunities for growth and development, and competitive pay and benefits.
NJR Home Services (NJRHS), a subsidiary of New Jersey Resources, is seeking an Electrical Coordinator to assist the Sales Supervisor for the Electrical division with the oversight and coordination of all electrical work orders and sales appointments. Interact with sales, field supervisors, plumbing, electrical and stores on the timely completion of all installations. Provides leadership for installation operations with an emphasis on profitability, quality, and safety

Major Responsibilities:

• Work with the Sales Supervisor for the Electrical division in the day-to-day operations of the electrical department.
• Schedule and coordinate all electrical jobs and communicate any scheduling issues with all departments.
• Work with the sales team to schedule appointments, ensure timely completion of electrical work to achieve monthly revenue goals and maximize customer satisfaction.
• Serve as the primary liaison for administrative functions, ensuring clear, professional, and timely communication with customers.
• Coordinate the ordering of equipment with stores personnel to ensure that schedule is met.
• Schedule generator installations, electrical projects, and repair service calls to ensure timely completion and customer satisfaction.
• Maintain customer satisfaction by investigating concerns, implementing corrective action and communicating with customers and assigned personnel.
• Follow-up on completed work ensuring that all quality standards are met and all local building codes are followed.
• Schedule the completion of warranty/failed inspection work.
• Apply for generator permits, follow up with towns on permit status or additional requests, coordinate appropriate inspections.
• Assist customer service department with existing issues and other tasks as they arise.
• Continually reviews current processes, services and make recommendations/proposals to improve and strengthen the Customer experience

Position Requirements:

• High school diploma or GED required; bachelor’s degree preferred.
• Minimum of three years’ experience in project coordination and scheduling, ideally within the HVAC industry.
• Exceptional attention to detail and ability to excel in a fast-paced environment.
• Strong written and verbal communication skills.
• Proficient in MS Word, Excel, Outlook, and internet navigation; JD Edwards experience is a plus.
• The above job description is reflective of the primary duties of this position and in no way limits the supervisor from assigning any other duties, responsibilities or initiatives as deemed necessary.

Job Location Type is Onsite.

Other Details:
Compensation: Expected base pay for this role will be $59,000- $75,200.
Base pay is based on several factors including, experience, skills, and knowledge.
This role will be eligible to participate in an annual short term incentive program.
Benefits: Medical insurance coverage from day 1; 401k vesting immediate.

• Employee insurance and medical plans, including prescription, vision and dental benefits.
• 401(k) program with generous company match.
• Company stock purchase plan.
• Wellness programs, including free on and off-site fitness centers.
• Employee Assistance Program (EAP).
• Tuition reimbursement program.
• Paid time off including paid holidays.

New Jersey Resources is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity and/or expression, national origin, disability, veteran, or other protected status.

Salary : $59,000 - $75,200