What are the responsibilities and job description for the Patient Care Coordinator/Dental Front Desk position at New Jersey Center for Oral Sur?
About the Role:
New Jersey Center for Oral Surgery is looking for a friendly and organized Patient Care Coordinator/Dental Front Desk professional to join our team in Florham Park and Caldwell, NJ. This is a fantastic opportunity to be the welcoming face of our practice while playing a vital role in delivering an exceptional patient experience from the very first interaction.
Responsibilities:
- Greet and check in patients, ensuring a warm and professional front desk experience
- Check patients out and schedule surgical procedures
- Schedule and confirm patient appointments, managing the daily calendar efficiently
- Verify dental insurance eligibility and referrals
- Collect patient payments and co-pays
- Maintain and update accurate patient records and electronic health information, paying specail attention to HIPAA requirements
- Communicate with referring dental offices and coordinate patient care transitions
- Answer high volume, multi-line phone systems, respond to patient inquiries, emails, and manage voicemails
Requirements:
- Prior dental or oral surgery front desk experience strongly preferred
- Familiarity with dental practice management software
- Knowledge of dental insurance verification
- Strong communication and interpersonal skills with a patient-first attitude
- Highly organized with the ability to multitask in a fast-paced clinical environment
- Proficient in Microsoft Office and general computer skills
- High school diploma or equivalent required; additional healthcare administration education a plus
About Us:
New Jersey Center for Oral Surgery is a trusted and respected oral surgery practice serving the Florham Park and Caldwell, NJ community with a commitment to exceptional patient care and clinical excellence. Our patients choose us for our compassionate approach, skilled providers, and comfortable environment.
Salary : $20 - $24