Shipping/Receiving Clerk

Position Summary

New Indy Packaging is seeking a detail-oriented and proactive Shipping & Receiving Clerk to support both outbound and inbound logistics at our corrugated converting facilities. This hybrid role is critical to maintaining seamless shipping and receiving operations, ensuring accurate documentation, timely scheduling, and efficient communication across departments, vendors, and customers.

Shipping Responsibilities

• Monitor the status of outbound loads and provide real-time updates to relevant teams.
• Schedule customer pickups and coordinate common carrier shipments from Shoemaker, 166, and Proactive facilities.
• Communicate trailer movements to third-party logistics provider (Venture) and internal teams.
• Guide shipping loaders to ensure correct order staging and truck loading practices.
• Process shipping paperwork for customer orders, including CTPAT compliance (receive TJ trucks, print load tags, upload shipment documents).
• Manage Return Goods Authorizations (RGAs), including scheduling pickups and coordinating sorting with internal contacts.
• Check planning tools for "for billing" orders and generate Delivery Receipts (DRs).
• Obtain competitive freight quotes for out-of-zone deliveries, ensure appropriate freight charges are captured, and submit requisitions for POs.
• Maintain the common carrier freight tracking spreadsheet and follow up on delivery statuses.
• Conduct floor walks to inspect outbound pallets and trailer loading for quality standards (presentation, stretch wrap, strapping, trailer loading configuration, etc.).
• Receive incoming raw materials (where applicable), maintenance supplies, and drop shipments.
• Verify Bill of Lading (BOL), quantities, and item accuracy; communicate discrepancies to appropriate personnel.
• Print load tags and ensure all inbound pallets are properly labeled and accounted for.
• Assist with sorting and staging of received materials for production or transfer.
• Document and organize receiving paperwork in compliance with inventory and traceability requirements
• High school diploma or GED required.
• 3–5 years of experience in shipping, receiving, or warehouse operations
• Strong proficiency in written and verbal communication.
• Proficient in Microsoft Office Suite (Excel, Outlook) and logistics documentation systems.
• Excellent organizational, analytical, and time management skills.
• Working knowledge of the corrugated packaging industry, including terminology and production flow, is strongly preferred.
• Ability to read and interpret shipping documents, load sheets, and BOLs. Physical Requirements
• Ability to lift up to 50 lbs and operate warehouse equipment (forklifts, pallet jacks) as needed.
• Comfortable working in a warehouse environment, including exposure to varying temperatures, noise levels, and standing or walking for extended periods.