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Client Service - Caregiver Mentor - Office

New Horizons In-Home Care
Pendleton, OR Full Time
POSTED ON 10/21/2025 CLOSED ON 12/20/2025

What are the responsibilities and job description for the Client Service - Caregiver Mentor - Office position at New Horizons In-Home Care?

Hi. We’re New Horizons In-Home Care. We care for older adults beginning to need some help around the house, seniors who want to continue living at home, individuals with disabilities, and medically fragile children. We’ve been providing care to the Oregon community for over 30 years.
We’re looking for a Caregiver Mentor to join us at our award-winning, people-first company. If you’re looking to make a difference, enjoy spending time with others, and want to join a fun and supportive community then you’ve come to the right place!
We believe great care starts with taking care of our people. And this role is essential in delivering our mission to empower well-being through comprehensive care and companionship.
Hi. We’re New Horizons In-Home Care. We care for older adults beginning to need some help around the house, seniors who want to continue living at home, individuals with disabilities, and medically fragile children. We’ve been providing care to the Oregon community for over 30 years.
We’re looking for a Caregiver Mentor to join us at our award-winning, people-first company. If you’re looking to make a difference, enjoy spending time with others, and want to join a fun and supportive community then you’ve come to the right place!
We believe great care starts with taking care of our people. And this role is essential in delivering our mission to empower well-being through comprehensive care and companionship.

Why people love working at New Horizons:
We’re a people first company. That means everyone earns a living wage with endless opportunities for growth within the company. We’re proud of our popular staff incentive program, where you can earn points for everyday successes. Cash in points for fun prizes—our prize catalog is filled with 10,000 options! We provide countless opportunities to connect with fellow caregivers and staff through our online community platform and office parties. We encourage growth and education at New Horizons, offering scholarship opportunities and an annual $500 education credit—which you can use toward cooking classes, CPR certifications, wellness courses, and more.

Responsibilities:
  • Train Caregivers in basic and caregiver skills as needed
  • Identify and assess future and current training needs for caregivers
  • Deploy a wide variety of training methods
  • Mentor new caregivers to ensure onboarding is successful
  • Maintain a keen understanding of training trends, development and best practices
  • Ensure that all Caregivers providing services meet the OAR qualification
  • Help caregivers understand care plans and ISPs
  • Will be required to work as a Caregiver
Qualifications:
  • Minimum 3 years caregiver experience with advanced skills or CNA certification
  • Teaching/training experience, preferred in basic caregiving skills
  • Computer proficiency in multiple software programs, Google Suites, Microsoft Office with Scheduling software a plus
  • Strong organizational skills including effective time management, attention to detail and handling multiple tasks while determining priorities
  • Demonstrated leadership skills and the ability to work well on a team within a fast-paced environment
  • Certified CPR, First Aid, Food Handlers
  • Must have a valid driver license and current auto insurance
  • Must have weekend availability
  • CNA preferred
  • Bilingual preferred
EEOC Statement
New Horizons is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, age, sex, sexual orientation, gender identity or expression, marital status, veteran status, disability, or any other characteristic protected by applicable law. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in all aspects of the employment process, including the application process.
If you need assistance in completing your application, please call (541) 687-8851.

Responsibilities:
  • Train Caregivers in basic and caregiver skills as needed
  • Identify and assess future and current training needs for caregivers
  • Deploy a wide variety of training methods
  • Mentor new caregivers to ensure onboarding is successful
  • Maintain a keen understanding of training trends, development and best practices
  • Ensure that all Caregivers providing services meet the OAR qualification
  • Help caregivers understand care plans and ISPs
  • Will be required to work as a Caregiver
Qualifications:
  • Minimum 3 years caregiver experience with advanced skills or CNA certification
  • Teaching/training experience, preferred in basic caregiving skills
  • Computer proficiency in multiple software programs, Google Suites, Microsoft Office with Scheduling software a plus
  • Strong organizational skills including effective time management, attention to detail and handling multiple tasks while determining priorities
  • Demonstrated leadership skills and the ability to work well on a team within a fast-paced environment
  • Certified CPR, First Aid, Food Handlers
  • Must have a valid driver license and current auto insurance
  • Must have weekend availability
  • CNA preferred
  • Bilingual preferred
EEOC Statement
New Horizons is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, age, sex, sexual orientation, gender identity or expression, marital status, veteran status, disability, or any other characteristic protected by applicable law. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in all aspects of the employment process, including the application process.
If you need assistance in completing your application, please call (541) 687-8851.

Salary : $500

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