People & Culture (HR) Coordinator

People & Culture Coordinator

Job Summary

The People & Culture Coordinator partners with the Director of People & Culture to execute core HR functions and enhance employee experience at New Hope Housing. This role serves as the primary point of contact for employees throughout their journey, from recruitment support through on-boarding excellence, ensuring compliance and maintaining accurate HR systems. The ideal candidate will thrive in a mission-driven environment focused on serving our community. 

Salary Range: 60,000-65,000 annually

Duties and Responsibilities

NEW HIRE RECRUITMENT, ON-BOARDING & ORIENTATION:

·      Collaborate with hiring managers to understand role requirements and candidate profiles.

·      Post open positions across job boards and maintain organized recruitment tracking.

·      Manages and ensures the pre-employment process and requirements are met for new hires, including reference checks, offers, background checks, policy acknowledgment, etc.

·      Coordinates and facilitates the on-boarding process including coordinating with outside departments, conducting the on-boarding orientation and subsequent follow up training, and processing new hire paperwork.

GENERAL HR RESPONSIBILITIES:

·      Verify and update I-9 documentation and related record keeping.

·      Accurately inputs and maintains employee data in personnel folders and HRIS system.

·      Filing employee documents.

·      Actively tracks employee acknowledgement to company policies, procedures, and courses.

·      Maintains organizational charts, job descriptions, and employee directories.

·      Lead various special projects and People & Culture initiatives as required.

·      Collaborates effectively with People & Culture department and company wide goals.

·      Other duties as assigned.

REQUIRED QUALIFICATIONS:

·      Bachelor’s Degree

·      2-3 years of Human Resources Experience

·      Working knowledge of HR local, state, and federal employment and compliance laws and regulations

·      Strong Microsoft Office (Excel, Word, Forms & PowerPoint) skills

·      Knowledge of Alliance HCM software – preferred

·      Knowledge of payroll processing and requirements – preferred

SKILLS, ABILITIES, & OTHER ATTRIBUTES:

·      High level of confidentiality and ability to maintain sensitive information.

·      Acts with high levels of integrity and professionalism, with the ability to exercise discretion and good judgement.

·      A positive and strong customer service attitude and desire to assist others, as well as excellent written and oral communication skills.

·      Strong team philosophy: proven ability to work positively, collaboratively, and professionally with a team and across an organization.

·      Proven ability to organize and prioritize tasks to meet deadlines, managing several projects simultaneously.

·      Conscientious and able to focus on completing work to a consistently high standard.

·      Capacity to achieve results and accurately report results to supervisor and staff.

·      Ability to work to tight deadlines and able to prompt others to ensure deadlines are achieved.

·      Ability to identify problems and their root causes.

·      High level of detail orientation, accuracy, and organization.

·      Proactive and sense of urgency.

·      Flexible and positive approach to work.

Performance Metrics

These metrics measure your effectiveness in executing core responsibilities and supporting departmental goals. It provides objective data to track progress, identify areas for improvement, and support data-driven decision-making.

Onsite Vacancy Rate

Time to Fill

Cost per click

Cost per applicant

Turnover Rate

Physical Requirements

 Must have the ability to lift moderately heavy objects up to 25lbs. and perform duties requiring extensive maneuverability and normal strength.

Transportation Requirements

Reliable transportation is required at all times. As timely travel is required with short notice. Mileage is reimbursed.

NEW HOPE HOUSING, INC. IS AN EQUAL OPPORTUNITY EMPLOYER.

THIS JOB DESCRIPTION DOES NOT CREATE EITHER AN EXPRESS OR IMPLIED CONTRACT OF EMPLOYMENT OF ANY SPECIFIC DURATION. ALL EMPLOYMENT WITH NHHI IS “AT-WILL” MEANING THAT EMPLOYMENT WITH NHHI MAY BE TERMINATED AT ANY TIME, WITH OR WITHOUT NOTICE, FOR ANY REASON OR NO REASON, BY EITHER NHHI OR THE EMPLOYEE.