Workforce Development Director

Committed to bringing healthcare into communities and communities into healthcare since 1978, NEW Health is rural northeast Washington’s leading non-profit primary care provider. We treat all patients with the respect they deserve while providing high-quality, integrated medical, dental, behavioral health, and pharmacy services. 

NEW Health has been named one of the best places to work in the Inland Northwest! We set the standard to advance employees within our organization and hold ourselves accountable by tracking employee advancement as one of our key performance indicators. Our workforce development program, NEW Health University, is nationally recognized for developing local career pathway training. We provide all of our staff with paid, on-the-job training to ensure you are confident and successful in your position.  

Our workforce development program, NEW Health University, is nationally recognized for developing local career pathway training with a goal to retain rural youth. For providers, this means you will be surrounded by a well-trained support team so you can focus on treating your patients. 

Loan Repayment Opportunities 

NEW Health is a non-profit federally qualified health center (FQHC). NEW Health is a member of the National Health Service Corps (NHSC) scholarships and loan repayment program. We are an NHSC approved site with a Primary Care HPSA Score of 17, a Dental HPSA Score of 20, and a Mental Health HPSA Score of 20. Additionally, NEW Health licensed health professionals are eligible to apply for the Washington State Health Professional Loan Repayment Program. 

Benefits with You and Your Family in Mind 

• Four weeks of paid time off plus nine paid holidays 
• Medical and Vision insurance for you and your family is 100% paid for by NEW Health  
• Health Savings Account and Flexible Spending Account options 
• Free Life Flight membership for your family 
• 401(k) plan with matching contribution 
• Continuing Professional Education, license, and tuition reimbursement opportunities  

The above list is not inclusive of all full-time employee benefits and is dependent upon eligibility criteria. 

Purpose of Job:

To promote health and wellness within our communities through effective management and oversight of NEW Health’s workforce development programs. 

Essential Duties and Responsibilities:

• Leads NEW Health’s Workforce Development programs, including Human Resources (HR) and strategic workforce development and training initiatives.
• Identifies and directs employment and workforce development objectives in accordance with NEW Health and department strategic plans
• Implements, maintains, and improves employment and workforce development programs as well as the development of processes, metrics, and technology to support organizational goals.
• Responsible for overseeing key workforce functions such as employee training and external partnership development, including academic program relations.
• Responsible for overseeing key Human Resources functions such as talent acquisition, employee relations, compensation and benefits, workforce planning, and supporting provider recruitment processes.
• Oversees HR operations, including HRIS, employee lifecycle processes, and HR reporting and analytics.
• Provides guidance to management on the resolution of employee relations matters as necessary.
• Manages HR budget, vendor relationships, and benefit program administration to ensure value, compliance, and employee experience.
• Directs HR and workforce teams supporting recruiting, training, and employee relations
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in Human Resources and workforce training areas.
• Maintains compliance with federal and state regulations regarding employment.
• Performs other duties as assigned.
• Travel may be required.

Qualifications:

Education/Experience: Bachelor’s degree or higher in Business Administration or Human Resource Management preferred. Combination of education and experience will be considered in lieu of a degree. Minimum of three years’ experience in human resources required. Supervisory experience required. Experience in healthcare industry preferred. SHRM-CP, SHRM-SCP, PHR or SPHR strongly preferred. 

Skills: Computer skills required. Knowledge of legal requirements affecting human resources functions required. Excellent verbal and written communication skills required. Excellent organization and follow-up skills required. Ability to maintain a high level of confidentiality required. Ability to work under tight time constraints, handle high stress and changing priorities required. Ability to work proactively and collaboratively with people at all levels in the organization. 

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk, hear and sit. The employee is occasionally required to move around the facility; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary : $98,800 - $125,000