What are the responsibilities and job description for the Medical Receptionist position at New Haven Rheumatology?
Job Summary
Our thriving Rhuematology practice needs an experienced Medical Receptionist who can perform administrative duties involved with coordinating patient and physician schedules as well as bookkeeping, file management and office organization. We’re looking for a professional who believes that patients should be treated as people rather than numbers in a file, and who understands the value of compassionate service. The job includes significant amounts of multi-tasking, but the ideal candidate will know when to slow down, look patients in the eye and provide personalized service. There are a few advancement opportunities for the successful applicant
Responsibilities and Duties
Answer multi-line phones and either direct the caller to the appropriate party or handle the caller’s needs yourself
Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
Process payments from patients for co-pays and uninsured visits
Schedule appointments for new and recurring patients based on Physician and PA/NP availability
Maintain hard copy patient records as well as the files stored in our EHR
Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services
Provide patients with support and guidance as needed
Qualifications and Skills
High school diploma/GED required (Associate degree preferred)
1 years’ experience in medical assisting or administration
Ability to handle a fast-paced environment and prioritize tasks based on importance
Excellent communication and problem solving skills
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Benefits:
- 401(k)
- Disability insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $19 - $20