What are the responsibilities and job description for the Fiscal Support Technician position at New Hanover County?
New Hanover County is looking for a Fiscal Support Technician to join our Finance Department. This role is primarily responsible for reconciliation duties and administrative fiscal support. The Finance Department provides financial information and guidance to the Board of County Commissioners and County Manager in allocating public resources to meet the needs and expectations of the community. The department also maintains accurate financial information to support the overall fiscal management through a system of financial planning, reporting, and control.
Responsibilities for this role include:
- Parking Citation Administration: Responsible for all aspects of fee collection from parking citations issued by the Sheriff’s Office and the county's parking deck vendor.
- Daily Batch Reconciliation: Reconcile daily batches from the Tax Front Desk and Developmental Services Center. Review all batches to ensure data accuracy and verify that supporting documentation is uploaded
- Parking Pass Administration: Maintain and update the list of parking passes assigned to various county departments. Communicate periodically with departments to verify and update pass holder information.
- Data entry and verification: Review the Finance batch daily for accuracy and confirm supporting documentation is uploaded. Post account changes into Latitude, Chameleon, and WasteWorks (as a backup duty).
- Front Desk Backup Support: Serve as the direct backup to the Front Desk Fiscal Support Technician. This includes answering phones, monitoring the Finance Teams channel, taking payments over the phone, keying cash receipts into MUNIS, and assisting internal and external customers in person at the Government Center.
- Performs work with regular and predictable attendance consistently meeting the scheduling needs as required by the county.
- Performs work during emergency/disaster situations.
- Performs other duties of a similar nature or level.
Knowledge, Skills, and Abilities:
Knowledge of basic mathematical principles; record keeping procedures; basic accounting principles; billing and property systems; applicable laws, rules, regulations and ordinances; financial software; and office practices and procedures.
Skilled in operating computer hardware and software applications; operating various office machines; preparing various reports; interpreting financial information; maintaining inventories; providing customer service; maintaining effective work relationships; communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.
New Hanover County is dedicated to the recruitment and recognition of a talented and diverse workforce that is committed to public service. Our shared values of professionalism, innovation, equity, integrity, stewardship and accountability guide the way we conduct ourselves and deliver services to our customers. New Hanover County celebrates diversity in our employees’ backgrounds, beliefs, identities, and abilities, while supporting growth opportunities for all. Our talented team has a passion for providing care and services that effect change on the everyday lives of the citizens they encounter. The differences that unite us are a reflection of the community we serve. If this sounds like an organization that models the values you uphold, we invite you to join our team at New Hanover County.
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Hours:
Monday - Friday 8:00 am - 5:00 pm
Must be available to report for emergency work assignment during emergency situations.
Employment Type:
Full-time, Non-Exempt
Salary Information:
The hiring range for this position starts at $36,325- $49,038 annually plus a competitive benefits package. Salary will be determined based on qualifications, internal equity, budget, and market considerations.
Required Education and Experience:
- High School Diploma or General Equivalency Diploma (GED) and six (6) months of related clerical accounting or bookkeeping experience; or an equivalent combination of training and experience sufficient to successfully perform the essential duties of the job such as those listed above.
After the closing date for this position, applications will be screened by Human Resources. Applicants referred to the department will receive an email requesting important information pertinent to the position applied for. All updates regarding an application can be viewed through your applicant portal.
In compliance with G.S. 153A-94.2(b), if this position requires an applicant for employment to work with children in any capacity, the county must require the applicant to undergo a criminal history record check conducted by the SBI for all offers of employment made after October 1, 2025. These checks must be performed in accordance with G.S. 143B-1209.26, which authorizes the SBI to provide fingerprint-based state and national criminal record checks to cities and counties. Additional information on how to complete this required check will be provided to the selected candidate after an offer of employment is accepted.
Salary : $36,325 - $61,751